• Responsible for creation and maintenance of analysis and financial information at both institute and Center level.• Working with director of finance to determine financial information needs and develop reports that meet those needs.• Developing and monitoring budgets for new proposals and existing grants.• Working closely with center directors to respond to requests for information and to resolve issues that arise.• Liaison with office of Research for grants end-to-end from pre-award to post-award.• Oversee CEI time management system TSheets, complete report to Directors for review. And troubleshoot if any issues.• Quarterly grant reports provided to center directors.

Wholesale wireless Revenue assurance (Projects)• Production and release testing. • Using SQL to pull records for validation and mapping.• Preventing revenue leakages between provisioning and pre-bill.• Database management.

• Helping manage mid-office finance for six centers.• Diving in to ERP to monitor and track Grant budgeting, expiration and following up on AR invoices.• Developed an understanding of grant proposal writing and narrative.• Pivoting to establish a documented process for time tracking purposes.

• Brand Champion Sam-Edelman and Sperry.

• Qualifying processing and upselling• Compliant to company policy to protect CPI( Customer Personal Information)• Communicated with clients providing excellent customer service in-person and via phone• Adaptive to fast-pace environment of new products and plans• Created efficient knowledge systems to support daily and long-term decision making• Performed in multiple metrics; sales, insurance, accessories, ready now customer satisfaction troubleshooting cell phones, detail bill analysis• LG Advocate; presenting product information to customers and team

• Pacesetter sold over 300 thousand during a fiscal year.• Responsible for working alongside and accepting delegated responsibilities and duties with goal of eventually becoming a manager.• ECCO and Joseph-Siebel pre-sale event top performer, book-keeping and customer follow-up, sales • UGG Event winner, highest sales in entire department

• Involved in Business to Business communication and sales• Maintained complete knowledge of product/services and customer issues• Acquired referrals and worked with centers of authority