- Created reservations for transient and seasonal dockage using Dockmaster program- Created and maintained customer accounts, updating insurance and registration for boats and took payments for dockage- Answered guest and dock holder questions in the office and over the phone

- Acted as the liaison between the park’s marketing team and musical act management teams for a brand-new summer event.- Used Wrike to request website and mobile application edits to imagery, copy, and improvement for guest navigation.- Used Salesforce to build emails that go out to both local and domestic consumers for two company parks.- Audited in-park signage to ensure consistency to the brand and find new opportunities to upsell to park guests.

- Wrote press releases for Playeasy website that showcased the amenities and sports offered.- Posted on Facebook and Instagram to bring awareness for new events, venue updates, and retention for returning events.- Filmed and edited short videos using iMovie that showed highlights of recent events, which increased account engagement rates by 36.3%, and drove the non-follower audience up by 274% which resulted in a follower increase of 5.5%.- Created and maintained an Excel spreadsheet of media contacts to send media information to.- Assisted with checking guests in and merch sales for high-volume youth sports tournaments.

- Acted as a liaison between Cedar Point and Michigan's Adventure and small and large groups that ranged from primary school classes to corporate entities (15-3000 people).- Entered catered meal details using software like Caterease to send out to the chefs, catering, and event operation departments, as well as the contact booking the event.- Observed each event and completed a scorecard evaluating how well the event went, which was sent out to our Group Sales team to keep notes for future reference.- Used programs like Microsoft Excel and Caterease to keep track of event dates and times, and see where each group is on track with their booking process.- Created graphics for signage to guide guests to their event, as well as fliers for event details and online ticket information.- Started a trivia game for small catered events to test their Cedar Point knowledge to obtain a prize. A Microsoft Form was used for the trivia, and a flyer to put out for the events that had a QR code on it was made with Canva.

- Was a director of “first impressions.”- Gave prospective students and their family members a 90-minute walking tour of campus.- Answered any questions that prospective students or their family members have about campus, student life, and other general facts about all things BGSU.- Attended monthly meetings to strengthen certain campus topics.- Office of Admissions Campus Tour Guides was awarded the "Outstanding Student Employment Team of the Year" for 2023.

- Hung price tags sent from corporate every weekend for the upcoming ad.- Made sale signs using Ace POS for various departments and shippers that need them.- Directed customers around the store to get to the products that they need.- Used a scan gun to check for incorrect price tags in aisles and displays.- Filled out audit papers for the number of tags or signs that were (in)correct in an aisle or department.- Checked expiration dates on products and disposing of those that are expired and moving products up from the back of the shelf.

- Was involved with the Hersheypark Leadership Development Internship program, partnered with Shippensburg University.- Worked 40-hour work weeks in the rides department.- Operated various rides in the park that included major roller coasters, kids and family rides, and waterpark attractions.- Answered guests' questions about the ride and food locations and specific ride requirements.- Enforced policies on rides such as height restrictions and loose articles with the best guest service skills.- Attended leadership classes once a week with various guest speakers that strengthened leadership capabilities.