Leading the Tier-4 Support and Quality Assurance groups of the Surveillance business unit, in charge of the NiceVision IP video security system and Situation Management system product lines

Leading the Tier-4 customer support and QA groups at NiceVision, the video surveillance and security products that includes real time content analytics for video solutions at NICE Systems

Leading the QA group, in charge of testing all mobile communication solutions of the company.

Managing the Operations and Customer Success groups. The Operations group included being responsible for software deployments provided by the company, including their deliverables internally and externally.The Customer Success group managed key account customers overall satisfactory, products delivery, including tracking and managing implementations.This role introduced also the Professional Services group, being in charge of implementation of products at customer sites, working with IBM business partners and direct value addeed resellers.Worked with large customers, providing solutions and support implementations: - NOKIA, Comverse, IBM, Volvo, BOEING, Teva, Dassault Aviation, Nikon, Ricoh and others

Leading a QA group in charge of quality of the company's products. This includes manual and automatic testing using high level technology. Worked directly with large customers to identify requirements, provide solutions and support implementations: - NOKIA, Applied Materials, IBM, Comverse, BOEING, Bosch, Teva, Michelin, Goodyear and many others

In charge of Quality Assurance processes, and the process improvement in the company-wide. Working with all the company's leaders, defining and implementing new processes to improve the work, and profit of the company.

Embedded Real-Time software developer RISC 32 bit cores