Director, Internal Communications, Global Hr Communications, Total Rewards
Milwaukee, Wisconsin, Us
Managed strategic communications plan of total rewards to increase employee engagement and participation in global benefits and wellness programs, compensation initiatives, talent acquisition, and other Fiserv programs.• Authored communications strategy, planning and development of U.S. and global human resources initiatives.• Managed comprehensive communications of annual benefits enrollment for 26K U.S. employees nationwide, achieving over 98% enrollment with Intranet content, video, digital signs, direct mail, and targeted emails.• Implemented communications plan to exceed 50% participation goal of 44K global employees in the online wellness program, including success stories, webinars, leader messages, and a five-part video series. • Supported executive communications for CHRO, Global VP Benefits, VP Compensation, and other leaders.• Championed Intranet strategy of benefits and wellness content for international regions and countries.• Guided Human Resources change management and integration projects related to Fiserv acquisition of First Data, including FUEL Intranet and a monthly email newsletter to keep U.S. and global H.R. staff informed with calls to action.• Introduced Job Architecture to provide consistent global framework and consolidate thousands of job profiles.• Launched communications plan and execution for annual compensation planning cycle to global leaders.• Increased internal career awareness through Intranet portal, targeted emails, and Teams Live webinars.