Scheduling permanent shifts, approving time off requests, forecasting and projecting available shifts, filling open shifts, communicating with co-workers, holding people to a high professional stander, approving time cards, making sure hours are correct for around 250 people

• Work in a fast-past, high stress situations. • Able to prioritize life and death situations that need to be done quickly and efficiently.• Handle confidential information.• Communicate effectively with: firefighters, police, dispatch, doctors, nurses, and patients.• Give accurate accounts of what happened and my findings to the doctors and nurses.• Constantly working in situations with limited information. • Communicate with people from around the world.

• Supports customers by responding to product, membership and REI service questions, general inquiries and customer feedback.• Effectively helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced.• Works with store management, visual merchandising point person, and Sales Leads to maintain visual standards.• Promotes the sale of REI goods and services as well as engaging in the steps of REI’s Sales and Service Training.• Provide customers with product, membership and service information including but not limited to the REI Mastercard program.• Processes purchase, membership, service and return transactions at the register in alignment with REI’s 100% satisfaction guarantee. Collect payment for goods, make change, and distribute receipts.• Performs unique transactions such as special orders, Outdoor School registration, special ticket sales, and store mail-outs.• Identifies, research, and resolve customer issues.• Supports Retail Store Pick-Up by assisting with the receipt of product from truck and processing customer pick-up.• Maintains customer and employee hold area by keeping the area organized and removing items that are beyond the hold dates.• Additional duties as assigned

Meet and exceeded deadlinesHandled confidential informationUpdated my bosses schedule Checked and verified that returns were done correctly Arithmeticmade sure the office was stocked, buying equipmentCommunication written and verbal with customers and boss.

• Responsible for strategic planning 1 to 5 year plan.• Managed a fiscally sound budgeting process.• Developed and implemented new method of grant reporting, resulting in greater efficiency and cost savings.• Implemented a new payroll system resulting in more efficient use of staff time.• Trained all employees to use MyPaychex effectively.• Managed accounts payable for the organization.• Prioritized responsibilities with little to no supervision.• Proficient in Microsoft Dynamics and payroll software.

• Provided technical customer service for Amazon executives, including audio/video set up and conference room configuration.• Managed facility and technology requests from upper level Amazon managers.• Created a framework for the management of inventory that provides categorized inventory lists. Resulted in increased efficiencies and cost savings for a multi-building facility.• Provided leadership for colleagues through prioritization and delegation of tasks in a fast-paced work environment.• Networked to develop strong business relationships resulting in the renewal of Avisys’ contract with Amazon.

• Became a Lifeguard Instructor.• Oversaw the areas and looked for anyone who needed help.• Maintained a calm atmosphere.• Learned how to administrate first aid and CPR.

• Answered any questions and helped anyone in need.• Maintained the peace within Washington Park in Anacortes.• Enforced the rules of the park.• Learned how to deal with the public.• Made sure that people paid their correct amounts for camping and parking.