Cashier & Sales Associate
Issaqauh
• Supports customers by responding to product, membership and REI service questions, general inquiries and customer feedback.• Effectively helps to prepare the store: maintains and stocks work areas making sure all items are accurately priced.• Works with store management, visual merchandising point person, and Sales Leads to maintain visual standards.• Promotes the sale of REI goods and services as well as engaging in the steps of REI’s Sales and Service Training.• Provide customers with product, membership and service information including but not limited to the REI Mastercard program.• Processes purchase, membership, service and return transactions at the register in alignment with REI’s 100% satisfaction guarantee. Collect payment for goods, make change, and distribute receipts.• Performs unique transactions such as special orders, Outdoor School registration, special ticket sales, and store mail-outs.• Identifies, research, and resolve customer issues.• Supports Retail Store Pick-Up by assisting with the receipt of product from truck and processing customer pick-up.• Maintains customer and employee hold area by keeping the area organized and removing items that are beyond the hold dates.• Additional duties as assigned