Ashfaq Khan Email & Phone Number

Springfield, Illinois Metropolitan Area/Remote

Accepted the position with the goal to help the IT teams with the new and old technologies; it is fun working with the web and legacy applications.

Deerfield, Illinois, United States

Held several roles in the Walgreens Corporate IT team. Served as a Sr Programmer, Business Systems Analyst, and Subject Matter Expert (SME) for the Key Performance Indicator metrics (KPI) application while managing projects and the onshore/offshore teams.• Led the Onshore and Offshore teams of Developers and QAs for 10+ years.• Served as key liaison between users and the application teams by acquiring and analyzing user requirements, and creating the design (BRD/FRD/Charter) documents with recommendations on how to efficiently achieve the results. Also translated the technical details of existing applications in plain English; this helped the business in understanding the possibilities and limitations for future improvements and enhancements.• Reviewed and approved project estimates, monitored progress, discussed and addressed issues/challenges with the team, and provided updates to the management while ensuring that the SLAs are met, and company’s Change Management and compliance rules are strictly followed. • Before the UAT and deployment, tested and approved the screens/reports to ensure they fulfill the requirements, and do not impact the application performance. After the deployments, monitored the application for few weeks to ensure the additions/changes are working without any negative impact.• While working as the Programmer Analyst, was responsible for development and deployment of multiple screens and reports. In addition to this, did the 24-7 support on rotation basis every few weeks.• Used the Waterfall, Agile SDLC methodologies, and Oracle database with JAVA, HTML, and UNIX Shell Scripts.• Monitored and managed the Support, Data Access/Security, JIRA, Change Management, and Deployment/Delivery tasks.• Oversaw special projects like the implementation of Sarbanes-Oxley (SOX) requirements, testing of software on store PCs, and coordinating the system and integration testing, which involved multiple applications of the company.

Itasca, Illinois, United States

Joined the insurance software company (Advanced System Applications/Policy Management Systems) in 1988; had to leave in 1993 when they started downsizing. Rejoined the company in 1998 after completing the overseas contract; but our partnership ended when they closed their Illinois office in 2001.• Worked on the project to reengineer the Insurance applications from COBOL to JAVA.• Completed the Y2K conversion with zero interruptions.• Before migrating to the Client Server programming, worked on developing, implementing and supporting the batch and On-line insurance applications using COBOL and CICS. • Proposed and implemented the changes to have common edit routines for Batch and On-line programs; this eliminated several duplicate modules and resulted in reducing the program maintenance efforts.• Analyzed and modified few batch jobs that needed changes on seasonal basis. By having them table driven, the company saved several hours of manual work each year.

Dammam, Saudi Arabia

Accepted the challenge to help the company with their work and train their employees with modern technology. While training their employees, completed other assignments in different applications that included Personnel History Record (PHR), No Objection Certificate (NOC) and Design & Construction systems. • Developed and instructed programming and database training classes for new team members and provided ongoing coaching. Many attendees of the classes were promoted or went on to be key leaders on their teams.• Saved more than 1,000 man-hours for the PHR system, which was targeted for a rewrite from an old software to COBOL for matching the new requirements. Original estimated hours were 1800; but managed to link the new COBOL code to the existing application and completed the project in less than 700 man-hours. • Assumed the lead over a very unstable and behind schedule NOC System during the development stage; and using the RAD/JAD methodology, fixed the issues, completed the project and deployed it in production within a year. • Continued to work on the Design & Construction project even after the government contract had expired; at management’s request, my contract was extended by 5 lunar months.

Certificate, Java

Certificate, Computer Science

Bachelor Of Science - Bs, Geology/Earth Science, General