Ass. Director Of Operations
Current
Oct 2024 - Present
AeroLeads people directory · profile
Ashfaque Rafique Email & Phone Number
Ass. Director of Operations at Infinx
at
Infinx
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Ass. Director of Operations at Infinx
Location
Mumbai, Maharashtra, India
Company size
Who is Ashfaque Rafique? Overview
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Quick answer
Ashfaque Rafique is listed as Ass. Director of Operations at Infinx at Infinx, a company with 865 employees, based in Mumbai, Maharashtra, India. AeroLeads shows a matched LinkedIn profile for Ashfaque Rafique.
Ashfaque Rafique previously worked as Ass. Director of Operations at Infinx and Senior Manager - Operations at Infinx. Ashfaque Rafique holds Master Of Business Administration (Mba), Operations, A from Itm Group Of Institutions.
Company email context
Email format at Infinx
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Infinx
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Profile bio
About Ashfaque Rafique
16 + Years Experience in US Healthcare Operations.
Current workplace
Ashfaque Rafique's current company
Company context helps verify the profile and gives searchers a useful next step.
Infinx
10 roles
Ashfaque Rafique work experience
A career timeline built from the work history available for this profile.
Senior Manager - Operations
May 2023 - Oct 2024
Operations Manager
Apr 2022 - Oct 2024
Deputy Manager - Operations
Dec 2020 - Jun 2022
Asst. Manager - Operations
People ManagementTeam ManagementClient ManagementStakeholder ManagementDesigning Work FlowsService Delivery and TATData Analysis and Trend'sBusiness Process Re-engineeringCreating SOP and Process Flow's
Mar 2018 - Dec 2020
Senior Team Leader - Operations
Nov 2015 - Mar 2018
Team Leader - Rcm Operations
- Adhere to Service Level Agreements / Benchmark
- Production Planning & Control, Process monitoring, Assignment & review of workload, analysis of SLA parameters viz. team performance and planning continuous improvement in performance, process optimization, adherence.
- Organizing and scheduling resources.
- Constant monitoring Team performance, evaluation and feedback to the Management… Show more
- Constant monitoring Team performance, evaluation and feedback to the Management
- Maintaining cordial relationship with team members
Nov 2013 - Aug 2015
Team Leader - Ar Operations
- Preparing daily workloads for staff & coordinating the daily allocation of work.
- Motivating the team to achieve high standards and KPI targets.
- Generating daily/weekly/monthly/quarterly/annual reports for the purpose of internal and external use
- Handling new client enquiries and acting as the face of the business.
- Working with the Quality team to drive Quality of the process.
- Mentoring and training up junior and new staff.
Oct 2012 - Nov 2013
Senior Team Coach - Ar Operations
- Processing updates, quality parameters & system enhancements
- Coaching new hires/existing staff & monitoring their progress
- Coordinating with Assistant Manager/Manager to create training modules and update training modules basis the updates
- Maintaining Daily, weekly & monthly MIS reports for Operations Review
- Addressing issues of an agent either in training or within the team and interacting with different departments to get resolution
- Understanding the policies… Show more
Apr 2011 - Oct 2012
Associate / Senior Associate / Team Coach
- Responsible for calling Insurance companies in USA on behalf of doctors/physicians and follow up on outstanding Accounts Receivables
- Identify denial reason and work on resolution.
- Save claim from getting written off by timely following up.
- Strong convincing power and to dispute the claims that are pending with Payers
- Adherence to company policies rules and regulations
- Adherence to HIPAA guidelines and policy recommended for the process
Apr 2008 - Apr 2011
Team & coworkers
Colleagues at Infinx
Other employees you can reach at infinxinc.com. View company contacts for 865 employees →
JG
Julie Graham, Hca-Ba, Cpc, Ccc
Colleague at InfinxSpring, Texas, United States, United States
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AS
Ashish Singh
Colleague at InfinxMumbai, Maharashtra, India, India
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PT
Pratik Tadakhe
Colleague at InfinxBelāpur, Maharashtra, India, India
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SR
Sneha Rani, Ccs
Colleague at InfinxHyderabad, Telangana, India, India
View →
SM
Sunil Mishra
Colleague at InfinxMumbai, Maharashtra, India, India
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KB
Kshitij Bagul
Colleague at InfinxMumbai, Maharashtra, India, India
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VT
Vishal Tarte
Colleague at InfinxMumbai, Maharashtra, India, India
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RB
Ranga Bharadwaj
Colleague at InfinxGreater Hyderabad Area, India
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RN
Ritesh Narvekar
Colleague at InfinxMumbai, Maharashtra, India, India
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NG
Nalini Ganji
Colleague at InfinxHyderabad, Telangana, India, India
View →
Julie Graham, Hca-Ba, Cpc, Ccc
Colleague at InfinxSpring, Texas, United States, United States
View →
AS
Ashish Singh
Colleague at InfinxMumbai, Maharashtra, India, India
View →
PT
Pratik Tadakhe
Colleague at InfinxBelāpur, Maharashtra, India, India
View →
SR
Sneha Rani, Ccs
Colleague at InfinxHyderabad, Telangana, India, India
View →
SM
Sunil Mishra
Colleague at InfinxMumbai, Maharashtra, India, India
View →
KB
Kshitij Bagul
Colleague at InfinxMumbai, Maharashtra, India, India
View →
VT
Vishal Tarte
Colleague at InfinxMumbai, Maharashtra, India, India
View →
RB
Ranga Bharadwaj
Colleague at InfinxGreater Hyderabad Area, India
View →
RN
Ritesh Narvekar
Colleague at InfinxMumbai, Maharashtra, India, India
View →
NG
Nalini Ganji
Colleague at InfinxHyderabad, Telangana, India, India
View →
4 education records
Ashfaque Rafique education
Master Of Business Administration (Mba), Operations, A
Bachelor Of Commerce (B.Com.), Management
Higher Secondary Certificate, Business/Commerce, General
S.B.College
Secondary School Certificate, General Studies
Holy Family High School
FAQ
Frequently asked questions about Ashfaque Rafique
Quick answers generated from the profile data available on this page.
What company does Ashfaque Rafique work for?
Ashfaque Rafique works for Infinx.
What is Ashfaque Rafique's role at Infinx?
Ashfaque Rafique is listed as Ass. Director of Operations at Infinx at Infinx.
Where is Ashfaque Rafique based?
Ashfaque Rafique is based in Mumbai, Maharashtra, India while working with Infinx.
What companies has Ashfaque Rafique worked for?
Ashfaque Rafique has worked for Infinx, Infinx Healthcare, Iks Health, and Gebbs Healthcare Solutions.
Who are Ashfaque Rafique's colleagues at Infinx?
Ashfaque Rafique's colleagues at Infinx include Julie Graham, Hca-Ba, Cpc, Ccc, Ashish Singh, Pratik Tadakhe, Sneha Rani, Ccs, and Sunil Mishra.
How can I contact Ashfaque Rafique?
You can use AeroLeads to view verified contact signals for Ashfaque Rafique at Infinx, including work email, phone, and LinkedIn data when available.
What schools did Ashfaque Rafique attend?
Ashfaque Rafique holds Master Of Business Administration (Mba), Operations, A from Itm Group Of Institutions.
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