Ashfaqullah Khan Email & Phone Number

Mumbai, Maharashtra, India

Summary: In this role, I demonstrated strong project management skills, attention to detail, effective communication, and the ability to work with multiple teams and stakeholders to deliver complex network infrastructure projects on time and within budget. My focus on quality, risk management, and proactive problem-solving contributed to the successful execution of critical tasks and the overall success of these projects.

Mumbai, Maharashtra, India

I have successfully completed multiple projects in different locations, Oversaw the setup and management of IT infrastructure for a team of 50+ members including System Admin Team, Network Team, IT Executives, Help-desk Coordinators, Desktop support Field Engineers, and Electricians. Manage IT for Malmo steels groups companies handling 60+ Stores, 8 Offices, 1000+ Client systems. Reported directly to the Co-Founder, ensuring the functionality of IT infrastructure, commercial operations, and the successful implementation of new projects.

Mumbai, Maharashtra, India

/Desktop Support engineer/Team LeadWIPRO INFOTECH (IMPACT INFOTECH) • Mumbai, Maharashtra 01/2015 - 08/2016Maintenance of System, Format and Reinstall the System, Network / Hardware / Software/Application Issues, Recover Data & Backup the Data in the system, Good Knowledge inLotus Notes/7.5/8.5/9.0/9.0.1 Basic/ Social/ Eclipse/ windows. Domain Issues Re-joined theMachine into Domain Laptop & Computer, LAN\WAN Issues Troubleshooting, PasswordReset in Lock System, Password Issues resolve. Cabling, Mux, Switches Knowledge in TheServer Room.□ By the Remote Access IBM and Remote Desktop Connection Resolve the all Query ofusers, Microsoft office 2007 / 2010 and 2013. Operating System:- MS Windows Explorer,Windows 7/ professional/ultimate/home, Windows 8 /8.1, BSOD Troubleshooting, LotusNotes Configure, Troubleshoot networking and Internet connectivity, Backup and restorationof User Profile.• CCTV Camera Configure and Backup in the system, Server Backup DataDaily basis, IBMIssues Resolve, Internet Explorer Proxy setting, Xerox(Epson/Kodak) Printer, Scanner,Configuration knowledge, I-phone Backup, I-tune setting, BlackBerry Backup and setting inthe systemReceived certificate of appreciation for completing IT work on time– Mumbai from WiproManager– 27/02/2015

Mumbai, Maharashtra, India

IT Admin Assistant ManagerGROUPS OF COMPANY • Mumbai, Maharashtra 01/2014 - 12/2014Maintenance of System, Network Administrator, Hardware Issue, Software Issues,Application Issues, Backup and restore the System, Recover Data & Backup the Data, GoodKnowledge in Lotus Notes/7.5/8.5/9.0/9.0.1/Social/Eclipse/windows. Domain IssuesRejoined the Machine in Domain Laptop Computer, LAN Issues Troubleshooting, PasswordReset in Lock System, Password Issues resolve. Cabling, Mux, Switches Knowledge in TheServer Room.□ Microsoft office 2007, 2010 & 2013. Operating System:- MS Windows Explorer, Windows7/ 8, BSOD Troubleshooting, Lotus Notes Configuring, Backup and Restore the System,Backup and restoration of User Profile.□ Recover the Data curropted Computer Infected by Virus, IBM Issues Resolve, InternetExplorer Proxy setting, Xerox Printer, Scanner, Configuration knowledge

Mumbai, Maharashtra, India

Desktop Support EngineerACUTE INFORMATICS PVT. LTD • Mumbai, Maharashtra 05/2013 - 12/2013Desktop Support Engineer. Desktop level. Solve all the Desktop Error through DesktopRemote Access.• Maintenance of System, Security, Network, Installation of system, Printer, ScannerConfiguration of system, Printers, Scanner, Configuration of Network, Security etcSkillsSft/Hrd & Ntwk issues. Ticketing track and solve user issuesEducationJetkingDiploma in Hardware Networking • Mumbai, Maharashtra 02/2015Diploma in Hardware Networking