- Innovated a scalable ticketing system web application for client support service minimizing customer request process by 50%, decreasing response time, and developing support knowledge base as technical reference.- Designed web solutions and websites for 3 clients, business solutions and online payment company, agricultural import/export company, and café.- Managed web development cycle to maintain optimal workflow including design, development, testing, deployment, training, and support.- Increased visitor engagement by 40% and enhanced quality of services by designing modern, interactive website. Developed content management system for easy content updates and user-friendly portal for job applications, online domain registration, and hosting package request. - Pioneered mobile application for analytic and research company allowing pharmacists to fill in surveys and submit to company database. Data provided detailed analysis of pharmaceutical market demands and needs for distributors.

- Implement responsible web design principles to ensure that our companywebsite renders well across multiple devices. - Design a framework for creating user apps that grows with the needs of thecompany.- Monitor website performance, watch for traffic drops related to site usabilityproblems and rectify the issues. - Review app and feature coding and plan future website upgrades with thedevelopment team. - Assist in the development of applications and features that will be put on thewebsite and in internal functions as well. - Ensure the technical feasibility of UI/UX designs.

- Designed and developed over 15 websites for clients ranging from large companies to small entrepreneurs with team of six.- Oversaw project milestones and coordinated with clients to gather requirements, address proposed changes, & resolve problems.