Efficient allocate resources,including vehicles and personnel, to meet service demands and ensure timely deliveries and service calls.Serve as the primary point of contact between drivers,customers and internal teams to relay information, provide updates, and address any concerns or issues promptly.Utilise geographic knowledge and software tools to plan the most efficient routes, considering factors such as traffic, weather, and time constraints.Companies i have worked with:-DG… Show more Efficient allocate resources,including vehicles and personnel, to meet service demands and ensure timely deliveries and service calls.Serve as the primary point of contact between drivers,customers and internal teams to relay information, provide updates, and address any concerns or issues promptly.Utilise geographic knowledge and software tools to plan the most efficient routes, considering factors such as traffic, weather, and time constraints.Companies i have worked with:-DG Cars (Dispatcher)Camcabs (Dispatcher)Western Taxis (Operator)Z Cars (Dispatcher)NG9 Line Taxis (Operator)Royal Cabs (Operator) Show less

Develop and maintain training materials, including manuals, presentations, and multimedia resources, tailored to the needs of our call center staff.Conduct new hire training sessions, covering topics such as company policies, product knowledge, customer service techniques, and call center procedures.

Answer incoming calls from customer requesting taxi services, providing prompt and courteous assistance while accurately documenting their requests.Efficiently coordinate taxi assignments based on customer locations, driver availability, and service demand to ensure timely pickups and drop-offs.Companies i have worked with-City TaxisData CarsChad Cars24/7 Radio CarsLink Cars1st Choise Cars (Controller)Clapham Taxis (Dispatcher)1 A.BA.1Central Cars

As a Finance and Refund Tracker at Mindbridge within the Uber Eats department, played a crucial role in ensuring financial accuracy and customer satisfaction through meticulous tracking and analysis of transactions, Was responsible for assessing each order to determine customer eligibility for refunds, as well as monitoring and analysing the monthly earnings and profits of partner restaurants.

Serve as the primary point of contact for restaurant owners and business partners, addressing their inquiries, concerns, and requests in a timely and professional manner. Utilize various communication channels, including phone, email, and chat, to provide accurate and effective support.Assist restaurant partners with onboarding, account setup, menu management, and troubleshooting technical issues related to the Uber Eats platform. Provide guidance and step-by-step instructions to ensure… Show more Serve as the primary point of contact for restaurant owners and business partners, addressing their inquiries, concerns, and requests in a timely and professional manner. Utilize various communication channels, including phone, email, and chat, to provide accurate and effective support.Assist restaurant partners with onboarding, account setup, menu management, and troubleshooting technical issues related to the Uber Eats platform. Provide guidance and step-by-step instructions to ensure a seamless experience for restaurant owners and staff.Analyze restaurant performance metrics, such as order volume, customer ratings, and feedback, to identify trends and opportunities for improvement. Provide actionable insights and recommendations to help restaurant partners optimize their operations and maximize their success on the Uber Eats platform. Show less

As the co-founder of High Five Productions, I play a pivotal role in overseeing project management and fostering strong client relationships through effective communication and collaboration. With a keen eye for detail and a passion for creativity, I am dedicated to delivering exceptional results that exceed client expectations.

Monitor player activity to ensure compliance with server rules and guidelines. Take appropriate action, such as issuing warnings, muting players, or banning offenders, in accordance with established procedures.Provide assistance and support to players, addressing their inquiries, concerns, and technical issues promptly and professionally. Serve as a friendly and approachable point of contact for player questions and feedback.Mediate disputes and conflicts between players… Show more Monitor player activity to ensure compliance with server rules and guidelines. Take appropriate action, such as issuing warnings, muting players, or banning offenders, in accordance with established procedures.Provide assistance and support to players, addressing their inquiries, concerns, and technical issues promptly and professionally. Serve as a friendly and approachable point of contact for player questions and feedback.Mediate disputes and conflicts between players, promoting constructive communication and de-escalating tense situations. Encourage a positive and respectful atmosphere where players can enjoy the game without disruption. Show less