Muhammad Ashhal Tahir Email & Phone Number

Espoo, Uusimaa, Finland

Project Management- Determining objectives and scope of project jointly with customers- Developing project schedules, defining resources required and work plan mutually with customers. - Utilizing industrial and IT best practices during project execution. - Monitoring project progress and resolving issues brought up during the full project cycle. - Identifying areas for improvement in various areas of project that eventually optimize the process. - Responding to RFQ’s and RFI’s from existing and new customers. - Processing orders and new feature request for development that are critical to project success. - Liaising with various stakeholders involved in the project such as software developers, project managers, sales, marketing, onsite engineers, and support team for successfully delivery of products and faster resolution of issues. - Catering to needs of customer in various regions such as Asia Pacific, South Asia, and United States. - Evaluating and assessing various risks involved in the project. Discussing them with customers and creating risk mitigation strategies that are co-implemented with customers. - Corresponding with Navitec distributors and facilitating them in expanding their customer base by providing trainings, consultations, training materials etc. In addition, assisting them with processing quotations, customer orders, project evaluations and project proposals. Customer Support- Responsible for customer onboarding journey, starting off with providing quotations, receiving order confirmations, kick off meetings, product activation and initial use of Navitec products. Aiming to deliver value to customer as soon as possible. - Providing onsite and remote support to customers through their onboarding journey. - Looking at various software logs for resolution of numerous issues brought up during project execution. - Assisting customers in using Navitec systems software products.

Espoo, Southern Finland, Finland

Product Testing- Responsible for building initial testing capability for Navitec software products. - Established various testing environments for testing natural navigation and Fleet control software. - Wrote significant number of test cases for testing different features of Navitec products. - Established testing strategy and annual test plans for multiple testing of Navitec software products. - Executed test cases and reported discovered bugs. - Created documentation for test cases and wrote testing instructions to allow independent testing of features. - Produced testing reports for various teams that allow decisions to be made to set priorities for various bug fixes. - Tested various simulations of Fleet control software to verify core functionality of products. - Provided suggestions, recommendations and improvements on user experience and user interfaces of different Navitec products.Commissioning - Travelling onsite to customer facilities and assisting them in commissioning Navitec Linux based natural navigation system and Fleet Control system.- Activating various components attached to AGV including and not limited to laser scanners, motor controllers, inertial sensors, industrial computer and so on. - Activating AGV systems for their first use and test driving the AGVs. - Calibrating/tuning the AGVs for a smooth driving by test driving the AGV in various conditions. - Preparing industrial computers for AGV with Linux systems and test running Navitec navigation software before delivering to customers. - Assisting customers with prototyping various production sequences, FAT and SAT tests.- Inspecting test sites and navigation conditions that are suitable for running Navitec navigation software and advising to customers.- Facilitating in setting up production/mission critical server for Navitec Fleet Control software needed at client production sites.

Markham, Ontario, Canada

Markham, Ontario, Canada

Markham, Ontario, Canada

Finland

- Part of the control board responsible for providing coaching, implementation support, education & support to local entities under AIESEC in Finland. ECB is the last decision body working on national level in this case AIESEC in Finland that oversee exchange policies and entity standard regulation principles. - Responsible for certifying entities for delivering exchange experience to satisfy customers and stakeholders. - Ensuring entities are compliant with AIESEC standards and Exchange policies. - Responsible for arbitrating cases violating exchange standards. Education members to uphold External Relation principles of AIESEC entities and AIESEC members. - Working with ICB and MC to deliver best standard and customer experience to every stakeholder and customer in the entity.- Updating KPIs for each case received such as:- Average time of response- Average time of solving cases- Average time of case follow up- Average time of solving appealed cases- Net Promoted Score (NPS)

Tampere Area, Finland

Tampere Area, Finland

Tampere Area, Finland

Tampere Area, Finland

-Responsible for leading a team of 8 individuals and developing leadership skills in those individuals through experiential learning.-Responsible for the personal development of the members.-Responsible for Market research and analysis for seeking potential partners.-Email marketing and cold calling for the first interaction with partners.-Arranging meeting and carrying out sales for successful selling of our projects. Successfully sold one project to Tampere Refugee Center for the duration of year 2017.-Responsible for value delivery of our projects to the partners or customers.-Facilitating different preparation seminars and development spaces for personal development of volunteers.-Working on developing our committee through long term goals, vision, deploying innovative strategies and empowering members to take up challenging roles.-Evaluating and tracking member performance through team standards.

Tampere Area, Finland

-Responsible for successful delivery of projects in Tampere.-Organizing, coordinating, executing tasks based on the timeline.-Event management for 12 volunteers involved in the project.-Hosting personal development spaces for the volunteers, goal setting, reflection and learning based through experiences.-Successfully sold 2 projects to high schools in city of Tampere.-Received Award for exceptional performance and contributing towards the growth of my local committee.

Tampere

-Worked on a project focused on a creating an organization that concentrate on solving problems in charity regarding transparency, matching, bonding and efficiency. - Optimize the web service platform and promoted it on digital media. - Engage with the first users successfully for the service.- Successfully created different social media channels for increased visibility. - Made it to the top 5 teams that competed for the Best Project Award 2016.

Lahore

-Worked in Digital Marketing and performed SEO techniques by using tools such as Google Analytics, Webmaster tools, HTML coding, crawling and competitive intelligence tools.-Generating leads from social media and organic search on a limited budget.-Running campaigns based on analyses of current trends and data.-Blogging and producing content for lead generation.-Using both online and offline optimization techniques.-Running social media campaigns on Facebook and Twitter.-Analyzing user behavior, data conversion and customer journeys.-Performing analysis to evaluate efficiency and effectiveness of different marketing campaigns.-Developing and adopting innovative strategies for improvement and growth of the company and individuals involved.-Successfully increased the website rank for CureMD.-Increased visibility for the company brand on both offline and online channels.-Successful in increasing the relevant traffic towards the company products and lead generation.

Lahore

Assisted Shift Incharge and Plant Incharge in the running and maintenance of the 4 Gas Engines at the Gas Power Plant. Each engine having a capacity of 1 MW.

Lahore

Carried out Testing and Supervision of Network switches at High Capacity Transit Exchange of PTCL. Monitored network traffic in Transmission department and notified changes in network traffic to supervisor.

Lahore

Assisted in maintaining the assembly line and repairing technical faults in various parts of the Paper and Pulp Industry.

Doctor Of Philosophy - Phd, Digital Manufacturing

Master Of Science (M.S.), Automation Engineer Technology/Technician

Bachelor Of Science (B.Sc.), Electrical, Electronics And Communications Engineering

Activities and Societies: IEEE GIKI