Ashif Ahmed Email and Phone Number

1. Oversee End to End Doorstep Service Operation to ensure smooth functioning of the channel to drive customer acquisition, engagement, revenue, and service quality including leading robi internal and external team to ensure Customers of Rabi and Airtel receive all major Telecom services from the comfort of their doorsteps in their preferred location and time.2. Taking initiatives to enhance different platform expansion in multiple digital and self-care channels to ensure customer conveniences with enhanced noticeability and visibility of Robi Doorstep service. 3. Define the process, scope and policies of doorstep service-related activities. Also ensuring service quality by using the different tools like customer ICE feedback, SLA maintenance, daily reporting, customer survey, complain management, payment invoice. 4. Formulating different Strategies and plans for internal and external promotional activities and campaigns. Run various Doorstep Business Expansion Projects like platform expansion, Service expansion, Geographical expansion. 5. Monitoring Third party employees by providing guidelines and monitoring team's performance to ensure overall quality of the service. If required conduct RFQ with scope for onboarding service provider and other business requirements related to Doorstep service.6. Collaborating with various Cross Functional Teams to cater specified channel requirements and plan to take various initiatives for business growth Like Service Commissions, FOC service as per business need, Product offerings and all these. 7. Maintaining and managing different Customer Bases, contextual communications, driving regular communication using automation, digitalization, and branding activities.

1. Ensuring proper distribution of products and implementation of retail channel activities. 2. Enhance RGB growth of 30% by conducting differentiated activities in different market.3. Develop the right distribution (expansion of RV & SIM POS) set-up to optimize the availability of products in the area.4. The regional team becomes the best region all across the nation for the year 2018. 5. Develop and manage the operation of third-party distribution channels (RSP) as per the company guidelines.6. Preparing Business case to drive business with the details cost benefit analysis. 7. Ensure Brand Visibility in POS through Point Of Sales Materials to create TOM.8. Develop long-term business relationships with key channel partners (RV POS & SIM POS) & make them feel they are taken care of specially.9. Monitor & follow up RSP Sales entry & SAF Submission to ensure 100% Compliance. 10. Set up Customer Service points to ensure the best customer experience.11. Pull and mobilize all necessary resources to attain business objectives. 12. Make 17 BTS profitable from non-utilized site by enhancing footprint with key initiatives. 13. Having 27% growth in mobile and data revenue by increasing RGB. 14. Increase distributor from 4 to 7 in Sylhet metro by dividing it into small territory for ensuring proper distribution.15. . Project red drive to enhance robi smartphone users in collaborating with smartphone retailers.16. Project Exploring Tea state to increase RGB base in different T-state 17. Ensure daily activating biometric POS 12% to 29% for ensuring quality sales.18. Continuous ensuring 100% biometric Point of Sales transactional of the assigned area.

1. Ensuring proper distribution of products and implementation of retail channel activities. 2. Enhance RGB growth of 30% by conducting differentiated activities in different market.3. Develop the right distribution (expansion of RV & SIM POS) set-up to optimize the availability of products in the area.4. The regional team becomes the best region all across the nation for the year 2018. 5. Develop and manage the operation of third-party distribution channels (RSP) as per the company guidelines.6. Preparing Business case to drive business with the details cost benefit analysis. 7. Ensure Brand Visibility in POS through Point Of Sales Materials to create TOM.8. Develop long-term business relationships with key channel partners (RV POS & SIM POS) & make them feel they are taken care of specially.9. Monitor & follow up RSP Sales entry & SAF Submission to ensure 100% Compliance. 10. Set up Customer Service points to ensure the best customer experience.11. Pull and mobilize all necessary resources to attain business objectives. 12. Make 17 BTS profitable from non-utilized site by enhancing footprint with key initiatives. 13. Having 27% growth in mobile and data revenue by increasing RGB. 14. Increase distributor from 4 to 7 in Sylhet metro by dividing it into small territory for ensuring proper distribution.15. . Project red drive to enhance robi smartphone users in collaborating with smartphone retailers.16. Project Exploring Tea state to increase RGB base in different T-state 17. Ensure daily activating biometric POS 12% to 29% for ensuring quality sales.18. Continuous ensuring 100% biometric Point of Sales transactional of the assigned area.

1. Ensure proper distribution in deep rural thana markets through revamping distribution all across the region to mitigate the geographical challenges. 2. Ensure effective working relationship within & across teams. Regular involvement with relevant stakeholders and maintained effective relationship to ensure alignment in national & regional planning.3. Ensure positive ROI of the distributor with proper reasoning of the investment and showing the way forward of the return. 4. Ensure delightful customer experience with effective and efficient availability of products, recharge, and brand presence.5. Attain Area Sales Target (RV & SIM) by ensuring proper distribution of products and implementation of retail channel activities.6. Lead regional team to ensure quality SIM activation where from making revenue earning customers and also ensure lifting to ensure optimum product availability at maximum outlet.

1. Serviced as a senior territory manager in most of the business contributing region Dhaka south (50% business contributing region). Contributing 9% revenue of overall organization from assigned territory.2. Based on the market potentiality provide business case for 15 new coverage and make it profitable with more than 100K revenue per site by 3 months. 3. Having significant growth in EL Point of sales 47% by deep rural market penetration 4. Being champion of nationwide internal salesforce competition named Boss No 15. Enhance salesforce in alignment to increasing the point of sales to serve the market properly

1. Taking care of a large area with a multiple distributor.2. Specially assigned in northern cluster like Natore, Joyopurhat, Panchagarh, Thakurgaon, Nilphamary, Dinajpur, Naogaon. 3. Working on distributors probability by enhancing sales & service, introducing cost sharing model and all these.4. Focus on distribution basic like route alignment, DSR utilization, Market service with proper frequency. 5. Ensure proper customer service by enhancing service footprint through retail all across the territory. 6. Conduct special project WIN LRLU site and make it profitable by conducting event, POS expansion, SME market penetration. Out if 17 we can make profitable of 11 BTS within 6 months. 7. Maintain proper retail stock and reduce low stock retailers from 49% to 14%.8. Also ensure 100% active of SIM selling outlet

1. Formulate and execute different market strategy related to market demand2. Market survey, analysis, retail visit and take corrective action in this regard3. Manage thirdparty vendors considering branding, promotion, media buying and all these. 4. Driving sales and ensuring trade visibility in alignment with sales team. 5. Create a 1 min red cow TVC in alignment with vendor under the direction of aumitab reza. 6. Working with vendor for building positive brand image of the organization. 7. Conducting market branding activities in Kawran Bazar, Krishi Market, Uttara Kusol center.