Ashiish Bhat Email & Phone Number

Bengaluru, KA, IN

London, England, GB

• Responsible for Infrastructure delivery, Delivered projects worth $22M- $1.2M Cost savings due to process improvements- Departmental process transformation and improvement (Due to M&A)- Working with the various.
• Service transformation
• Resource planning and prioritization
• Manage Operational Readiness processes and procedures related to demand and delivery.- Part of elite group of APAC Accelerator, a training program for next gen leadership development.

Round Rock, Texas, US

• Oversee cloud solution deployment and delivery using VXRack and VXBlock for customers.
• Developed training programs to enhance employee skills and boost overall productivity levels.
• Led cross-functional team of 35 members to achieve project goals on time and within budget.
• Established a culture of continuous improvement, encouraging team members to share ideas for process enhancements.
• Optimized resource utilization, identifying opportunities for cost reduction and efficiency improvements.
• Enhanced service delivery by developing and implementing efficient processes.

Dublin 2, IE

• Oversee and manage multiple projects for delivery of cloud and infrastructure services within the SLAs and KPIs. Ensure quality of practice meets contractual requirements, legal obligations and organizational policy.
• SLA Accountability: Determine stakeholder operational requirements to create custom action plans for guaranteed project completion and service level agreement satisfaction.
• Global Team Management: Client account Management from Perth, Australia managing teams from Perth, Brisbane and India (Bangalore and Kolkata),
• Infrastructure as a Service (IaaS) and Hybrid Cloud Service Management: Managing client data centers with both IaaS and hybrid cloud services through staff augmentation and tactical consultancy models.

Dublin 2, IE

• Managing day to day operations of L2 support team, administrative functions of the team: job reviews, interviewing, team meetings, Training for new staff. Producing internal metrics to measure performance, Identifying.
• Efficiency & Quality Improvements: Optimize delivery costs through merging North American and Canadian delivery teams and support systems.
• Collaborative Communication: Constantly collate and asses key stakeholder needs and change requests through client specific communication efforts.

Dublin 2, IE

• Collaborated with stakeholders to define requirements for new IT initiatives, ensuring alignment with organizational objectives.
• Streamlined IT infrastructure management processes for increased efficiency and reduced downtime.
• Managed vendor relationships, negotiating contracts to optimize pricing while maintaining quality service levels.
• Implemented virtualization technologies to maximize resource utilization and reduce physical server footprint in the data center.
• Troubleshot complex technical issues, providing timely resolution to minimize impact on endusers.
• Established standard operating procedures for consistent system maintenance across all environments.

• Designed and implemented scalable network architecture to support business expansion and future growth requirements.
• Implemented virtualization technologies to consolidate resources, reduce costs, and improve overall system efficiency.
• Developed and maintained comprehensive documentation for all systems, ensuring easy reference for future maintenance and troubleshooting tasks.

• Optimized resource utilization with virtualization technologies for cost-effective infrastructure management.
• Conducted regular audits of user accounts and access permissions, maintaining compliance with regulatory standards and organizational policies.
• Collaborated with IT team members to develop comprehensive disaster recovery plans, enhancing business continuity efforts.