 Providing support, including procedural documentation and relevant reports. Co-ordinate with vendors and maintain item requisition and ensure delivery to users. Monitoring and maintaining computer and server system networks. Installing and configuring computer hardware, software, systems, networks, printers, andscanners. Hotel door lock management system. Design and deploy company LANs, WANs, and wireless networks, including servers, routers,switches, UPSs, and other hardware. Establishing and maintaining IT and digital communication infrastructure, including wireless orLAN networks. Perform server and security audits, and system backups and recovery. Replacing computer parts as required. Administer CCTV background in Setting up, operating and integrating of CCTV systems,maintain the overall CCTV operation from the central hub. Periodically assess and executeoutlet oriented CCTV measures. Provide support for CC TV & IP Camera troubleshooting Conducting electrical safety checks on computer equipment. Responsible in IT Infrastructure. Setting up new user's accounts and profiles and dealing with password issues. Configuration of routers, switch hubs, access point units. Supervising daily operations of network and server infrastructure. Printer problem and solution.

Job responsibility:• Manage & lead 8 (Eight) sister concerns of Fortis Group to provide all kind of IT operation and service, improvement plans and influence service management strategy to achieve company’s business goal.• Company’s business automation by introducing new application according to requirement which is reduce operation cost and optimum performance.• IT infrastructure planning, design, implementation and providing smooth operation.• IT new product selection according to requirement and forwarding to Supply Chain for purchasing.• User request acknowledge and execute the request due time to satisfied the users.