Ashika Suresh Kumar Email & Phone Number

Canada

Ensured seamless integration and deployment of payment solutions. Collaborated with stakeholders to meet project goals and deadlines. Supported DevOps and QA teams for smooth operations and issue resolution. Enhanced system reliability and performance through proactive monitoring and optimization.𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:● Identified KPIs for multiple payment applications, logged critical data to Splunk and built monitoring dashboards, significantly enhancing system performance and reliability.● Improved developer on-call experience by creating Splunk alerts and documenting resolution steps in Confluence, enhancing alert messages with direct links to documentation, and empowering team members to handle issues independently.

Canada

Implemented and optimized payment platform solutions, adhering to rigorous coding standards. Developed comprehensive documentation to foster team self-reliance. Collaborated cross-functionally with Product, QA, and DevOps teams to ensure seamless integration and delivery of high-quality financial technology solutions.𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:● Developed a comprehensive onboarding document detailing technical and non-technical requirements, reducing new developer ramp-up time by 90%, showcasing a keen eye for optimizing non-technical processes to enhance team productivity.● Onboarded multiple clients to payment processing and tokenization services, managing millions of dollars in transactions via a proxy web service.

India

Provided expertise in the full software development lifecycle. Developed strategic delivery plans and ensured timely execution. Liaised with clients and key stakeholders to update and manage expectations. Closely coordinated with DevOps and QA for testing and issue resolution.𝐀𝐜𝐜𝐨𝐦𝐩𝐥𝐢𝐬𝐡𝐦𝐞𝐧𝐭𝐬:● Led implementation strategy sessions and proactively stepped into the tech lead role during unplanned absences, ensuring the team stayed on track and delivered quality code ahead of schedule.● Collaborated with QA, DevOps and Product teams, maintaining transparent communication channels to manage scope creep and sprint risks.● Enhanced team morale by regularly catching up with individual squad members, offering support and encouragement, and ensuring a healthy, supportive work environment.

India

● Leveraged expertise in frontend technologies to enhance user experience (UX) by applying design principles and critical thinking to streamline processes across multiple screens utilized by Customer Service Representatives (CSRs), resulting in improved efficiency and user satisfaction.● Optimized the format of a batch file, leveraging the Spring Batch framework, resulting in 80% reduction in processing time, significantly enhancing the efficiency and throughput of data processing operations.

India

● Engineered caching mechanisms for the rule engine, resulting in a 95% reduction in database server load by refreshing cache during scheduled maintenance periods, optimizing performance and resource utilization.● Spearheaded the introduction of JUnit and advanced testing frameworks such as Mockito and PowerMockito to both junior and senior developers, facilitating the adoption of Test Driven Development (TDD)● Managed SAST and DAST scans for various applications maintaining security at the highest level.

India

● Achieved and maintained sustained code coverage exceeding 85% across all projects, ensuring comprehensive testing and robust software delivery.