As a Freelance Associate - Project Manager at Delphi Consulting Firm, I lead end-to-end project management for engagements specifically around Microsoft technologies involving Microsoft 365 Security and Compliance, Active Directory, Collaboration platform and Infrastructure migration/consolidation as part of Mergers and Acquisitions. I have delivered multiple projects for various organizations, ensuring the project scope, goals, and deliverables.Before freelancing, I gained valuable experience in IT service management and customer service as a Senior Apple Advisor at Best Buy Canada and an Application Development Analyst role at Accenture. I excelled in communicating with customers, resolving network disruptions, monitoring applications and servers, and implementing process improvements. I am highly energetic, self-motivated, and dedicated to organizational policy and values. I am passionate about sustainable energy solutions and looking for a challenging role in Engineering and Technology.