Mohamed Ashik Badhusha Email & Phone Number

Saudi Arabia

Tirunelveli

Handling IT Infra at EMPLOYEE’S STATE INSURANCE CORPORATION Hospital Tirunelveli – Support endpoints up to 200.* IT Infrastructure Management: Successfully supported and maintained IT infrastructure for over 200 users systems, ensuring smooth and reliable operations across the organization.* Ticket Management: Efficiently managed ticketing processes.

Tirunelveli, Tamil Nadu, India

* Client Support: Responded promptly to client support requests, ensuring a high level of customer satisfaction by addressing and resolving issues efficiently.* Issue Diagnosis: Engaged with clients to accurately identify the nature of their problems, whether hardware or software-related, providing expert troubleshooting.* Remote & On-Site Support.

Jazan, Jizan, Saudi Arabia

* Managed and maintained computer networks, systems software, and hardware, ensuring 99.9% uptime.* Optimized backup and disaster recovery processes, reducing recovery time by 40% and ensuring data integrity.* Provided advanced troubleshooting for hardware, operating systems, and network issues, resolving problems quickly and minimizing downtime.Configured.

Jizan, Saudi Arabia

* Managed all purchase and sales invoices, credit notes, and ensured proper documentation for financial transactions.* Collaborated with the inventory control and warehouse managers to maintain accurate stock records and ensure timely shipment of loads.* Oversaw the timely completion of all shipping schedules, ensuring all orders were processed.