Having in depth experience of 22+ years in managing and implementing customized IT solutions with experience at various levels. With in-depth inclusive experience of 12+ years as a Senior Manager in managing at departmental and operations of the companies. Presently performing in the capacity of Senior General Manager of Professional Services with Century Software (M) Sdn Bhd. i.e. Censof in Petaling Jaya, Selangor, Malaysia.Functioning as a member of the senior management team, responsible for instituting systems that provide effective project management, delivery and consulting services. Has direct responsibility for managing and providing strategic leadership and oversight to assigned department and participates in the general management of the company in close support of the COO and CEO. Have the accountability to drive customer satisfaction while maintaining a reasonable cost structure. Responsible for ensuring compliance with governmental, ISO, and management expectations.Experienced in working with the Process Engineering Group as group lead for systems engineering group for getting the process defined and get the process aligned with the CMMi process framework for appraisal at the organization level for key process areas like Project Planning, Project Monitoring and Control, Integrated Project Management, Risk Management, Requirements Management, Software Engineering and Acquisition Management. Accomplished to ensure the company obtained the desired CMMi level 3.A results driven, self-motivated and resourceful senior manager with a proven ability to develop and strengthen management teams in order to maximise department/office profitability and efficiency. Experienced leading and growing all sectors of a business to make it a dynamic and progressive department/office. Possessing excellent communication skills and able to establish sustainable and profitable relationships with customers, suppliers and stakeholders across the world.