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Ashik Mahmud is listed as Former Operations Manager at Quantanite | Project Management | Cross-functional Team Leadership | Strategic Planning based in Kent, Ohio, United States. AeroLeads shows a matched LinkedIn profile for Ashik Mahmud.
Ashik Mahmud previously worked as Manager, Operations at Quantanite and Assistant Manager, Operations at Quantanite. Ashik Mahmud holds Bachelor Of Science, Computer Science And Engineering from Bangladesh University Of Engineering And Technology.
Experienced operations manager with over 4 years of expertise in delivering strategic projects and optimizing processes at Quantanite Bangladesh Limited. Proven track record in leading cross-functional teams, driving a 25% cost reduction, and increasing production efficiency by 20%. Skilled in managing large-scale projects while consistently achieving 100% TAT and 99% accuracy, with a strong focus on performance enhancement and customer satisfaction.I’ve managed 250+ team members & 12 team leads, and I’ve been named “Best Manager'' in 2023.I'm a result-driven professional and passionate about empowering businesses to grow & succeed by sharing my knowledge and implementing effective solutions. My experience extends to customer service activities, where I focus on resolving issues, providing valuable feedback, and ensuring client satisfaction. My goal is to deliver top-quality business processing solutions that exceed client expectations and drive measurable success.
A career timeline built from the work history available for this profile.
Dhaka, Bangladesh
- Oversaw daily operations of 250+ members, mentored 12 team leads, and resolved customerand employee queries, while ensuring adherence to company standards.- Managed 24 different projects by implementing strategic planning and delivering effectivesolutions to obtain 100% success.- Achieved 100% TAT and 99% accuracy targets consistently every month in 2023.
Dhaka, Bangladesh
- Managed a team of 170 employees, providing targeted training and development programs that led to a 20% increase in team productivity.- Achieved a perfect customer satisfaction score (CSAT) of 100% by implementing cost-effective project planning, maintaining effective communication channels, monitoring progress, and providing comprehensive reports..
Dhaka, Bangladesh
- Directed a cross-functional team of 70 employees and successfully completed 12 major projects with 100% TAT.- Created and maintained Standard Operating Procedures (SOP) for 12 projects to ensure sustainability across business operations.- Implemented a custom KPI metrics system that enhanced team members' performance by 30%.- Collaborated with the RPA.
Dhaka, Bangladesh
- Contributed significantly to the Salesforce launch's success, resulting in a 30% improvement in work management.
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Ashik Mahmud is listed as Former Operations Manager at Quantanite | Project Management | Cross-functional Team Leadership | Strategic Planning.
Ashik Mahmud is based in Kent, Ohio, United States.
Ashik Mahmud has worked for Quantanite.
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Ashik Mahmud holds Bachelor Of Science, Computer Science And Engineering from Bangladesh University Of Engineering And Technology.
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