Chartreuse Group consists of 5 Companies La Chartreuse Tea Manufacturing 29 SAVEMAX Supermarkets Chartrade D`Or & Mie PURPLEBLUE Medical Key Responsibilities for Group: Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Identify problematic areas and implement strategic solutions in time Audit systems and assess their outcomes Preserve assets, information security and control structures Handle annual budget and ensure cost effectiveness Supervising daily operations of network and server infrastructure Evaluating risk, developing network recovery and backup processes Assessing and purchasing new and replacement hardware Implementing security of the network, data and its storage and communication systems

Strategy & Planning- Collaborate with network staff to ensure smooth and reliable operation of software and systemsfor fulfilling business objectives and processes.- Work with executive team members, decision makers, and stakeholders to define businessrequirements and systems goals, and to identify and resolve business systems issues.Acquisition & Deployment- Design and deploy new applications and enhancements to existing applications, software, andoperating systems.- Perform cost-benefit and return on investment analyses for proposed systems to aidmanagement in making implementation decisions.- Interact and negotiate with vendors, outsourcers, and contractors to secure system-relatedproducts and services.Operational Management- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies forimproving or further leveraging these systems.- Design and perform server and security audits, system backup procedures, and other recoveryprocesses in accordance with the company’s disaster recovery and business continuitystrategies.- Integrate servers, including database, e-mail, print, and backup servers and their associatedsoftware into enterprise systems.- Ensure system connectivity of all servers, shared software, groupware, and other applications.- Create and maintain documentation as it relates to system configuration, mapping, processes,and service records.- Ensure compatibility and interoperability of in-house computing systems.- Coordinate and perform in-depth tests, including end-user reviews, for modified and newsystems.- Monitor and test system performance; prepare and deliver system performance statistics andreports.- Provide orientation and training to end users for all modified and new systems.- Provide guidance and assign tasks to System Engineers

Key Responsibilities: Lead day-to-day operational support for server, storage, or network infrastructures. Plan and implement infrastructure changes to enhance performance. Conduct complex storage and server data backup, data migration, and disaster recovery operations. Perform complex software and operating system upgrades, and track system licensing.

Icon Solution is an IT company providing Computer & Laptop repairs/ Server & Network Implementation / Printer Support / Network Support / IP Telephony / Websites / Cloud services/ SLA/Maintenance contract and more. Key Responsibilities: SLA/Maintenance contract with all SBI Bank in Mauritius and Rodrigues (Provide support to SBI IT Team). SLA/Maintenance contract with La Chartreuse & all Savemarts in Mauritius (IT Subcontracted to us). Lead day-to-day operational support for server, storage, or network infrastructures. Plan and implement infrastructure changes to enhance performance. Conduct complex storage and server data backup, data migration, and disaster recovery operations. Perform complex software and operating system upgrades, and track system licensing. Provide technical support (help desk) to users by troubleshooting network or platform performance problems. Lead the configuration and maintenance of office project. Collaborate with Business Applications, vendors, consultants, contractors, and IT personnel from other companies that we have SLA/Maintenance Contract. Projects Done: New Morpho fingerprint system setup. Deployment of PABX System. Deployment of Sophos Firewall (Law firms/ Management Firms/ Government Sites). Full system setup (New or Migration) Server/ Exchange/ Office 365/ Backup. Configuring of VPN Access. Mobile Device Management implemented for some law and management firms. Migration of mail system from Exchange 2013 to Office 365 cloud. Provide support to the customer either remote or on-site intervention. Daily remote assistance to all clients

Look after whole IT Infrastructure for SKC Surat and support for All Foodlovers in Mru:- Servers- Backup- Active Directory- Disaster Recovery- Exchange- PABX - Networking- Firewall- Day to day support of the business - Reporting

Responsible for all technical works concerning: Networking, Switching, Firewall, Servers Configuration, Backup Config,Day to day system monitoring of companies Maintenance ContractIT Consultancy for new or existing companies