Ashima S. Email & Phone Number

Lead the Customer Success initiative and responsible for developing customer relationships that promote retention, engagement, and loyalty. Work closely with the customers to continuously align goals, ensure customers are satisfied with the services and improve on areas that need attention. Responsible for setting the growth strategy, account development.

Louisville, Kentucky Area

• Heading a portfolio of 3 strategic global accounts as a preferred vendor, maintaining and building business relationships + consultant headcount. Responsible for creating V-Soft's presence ground up, managing the.
• Resource/Staffing Management
• Client Relationship Management
• Operations Management
• People and Processes Show less

People Matters:Managed the HR organization for an Industry group and responsible as the Location HR Lead.The role entailed working with Senior Executives, Senior Managers and the Leadership Team of the account groups. Executed HR Strategies covering Performance Management, Compensation & Benefit, Reward Management, Employee Engagement and Retention..

Noida Area, India

Served on client service teams to develop technology applications and maintain client’s current applications