Ashima Sain Email & Phone Number

Alberta, Canada

Scarborough, Ontario, Canada

● Onboard new employees and maintain the database of employee’s confidential documentation including online training.● Cross-trained existing employees to maximize team agility and performance.● Delegated the tasks to staff and supervised their performance.● Increased reported customer satisfaction rate by 22% by providing product knowledge and quality service.● Increased sales by 15% by setting weekly sales, upselling the products, and promoting suggestive sales forLTOs (limited-time offers) or monthly promotions.● Resolved customer complaints and concerns with strong verbal negotiation by meeting performance benchmarks inspeed, accuracy, and volume of service; got 35+ surveys in one month with overall satisfaction of 80%.● Kept a record of daily cost and revenue by gathering and evaluating data from a comprehensive POS (point-of-sale )system and understanding the sales trend and production reports for inventory purposes.● Inventory management, by taking care of products available in store and maintaining invoices records on thesystem.● Interpreted financial and inventory data to bring labor costs to 21% and decrease food costs by 5%, boosting revenueby adjusting the budget.

Toronto, On, Canada

● Prepared reports, emails, and Contract Documents for external stakeholders.● Generated a specific candidate pool for opportunities through strategic placement of advertisements, evaluation ofapplicant credentials, and conducting initial interviews and pre-screening assessments.● Coordinated and Executed office administrative policies and procedures.● Spoke to candidates to communicate questions or request information when required.● Developed implementation methodologies to rein in the project budget while meeting key milestones.● Tracked project performance to analyze the successful completion of short and long-term goals.● Coordinated internal resources and third-party vendors for flawless execution of projects.

Ontario, Canada

Work in team and handle 5 to10 customers at a time. Responsible for counting cash receipts and counting inventory.

India

● Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing, and technology upgrades.● Prepare, and proofread, Project agreements for Clients and maintain the Record.● Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions,and common goals.● Built a relationship with business partners resulting in an increase of 6% in our customer base.● Delivered feedback to decision-makers regarding employee performance and training needs.● Organized and facilitated business meetings and managed conflicts or issues with the stakeholders.● Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas forimprovement.

Project Management

Learning professional ethical standard for managing the project and Understanding the importance of conflict management, used when.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering