Ashir Mehmood Email & Phone Number

Islamabad, PK

Karāchi, Sindh, Pakistan

Karāchi, Sindh, Pakistan

Respond to inbound inquiries from new customers and trial prospects, ensuring they understand how to best use the platform. Know the product and help customers with the best possible resolutions in their day to day concerns and provide exceptional customer experience. Act as an advocate, embrace a consultant approach, and display a positive attitude to.

Pakistan

• Collaborate with cross-functional teams to ensure project goals and objectives are met.
• Develop and maintain project schedules, plans, Scopes, Risk Registers, Communication Plans, Trackers, Weekly Reports, Resource Pool.
• Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
• Kept projects on schedule by managing deadlines and adjusting workflows.
• Facilitate meetings and ensure timely and effective communication among stakeholders.
• Established reports and engaged with stakeholders to build lasting professional relationships.

Karāchi, Sindh, Pakistan

• Delivering technical support at very high standards to blue chips customers of organization.
• To ensure the maximum uptime of B2B blue-chip customers & provide the earliest possible resolution by coordinating with the concerned depts.
• Use engaging communication techniques coupled with analytical insight to create high-value, long-term customer relationships
• Prepare and deliver documentation of problem description and findings to appropriate escalation point.
• Take ownership of and solve increasingly complex customer issues in line with support process and policy and ensuring customer satisfaction.
• Analyse issue, using sophisticated tools, own knowledge and where appropriate liaise with others to identify the cause and solution for the issue.

Karachi, Pakistan

* Design & Initialize the MIS system processes and their implementations.* Maintain the cross-site relationships to preserve the accountability and performance of the systems in transmission networks via remote monitoring system.* Conducts Joint Calibration Activities with Natural Gas Extractor companies on monthly basis, and serves as the face of SSGC to.

Karachi, Pakistan

• To provide TCP/IP layer 2 & 3 support for network connections,
• Trouble shooting and setup for port forwarding,
• To troubleshoot the authentication issues,
• To troubleshoot and provide support for the DHCP protocol malfunctioning in routers,
• To coordinate with the field team and other departments for complains and updates via email.

Karachi, Pakistan

Bachelor Of Engineering (B.E.), Electrical, Electronics And Communications Engineering

Master Of Business Administration - Mba, Human Resource Management, Marketing

Ccna, Computer Systems Networking And Telecommunications