Ashis Sarkar

Ashis Sarkar Email and Phone Number

CRM | CX | Leading CCAAS and BPO Business Development Expert | Business Owner @
Ashis Sarkar's Location
Mumbai, Maharashtra, India, India
Ashis Sarkar's Contact Details

Ashis Sarkar work email

Ashis Sarkar personal email

n/a
About Ashis Sarkar

Crafting BD strategies with laser-focused Sales and Presales expertise for CCAAS, BPAAS, and SAAS solutions. From scaling startups to driving market domination, my approach is all about growth, high-value solution selling, process innovation and delivery management. Let’s connect if you’re looking to elevate your BPO sales game.🚀 What I Do:I turn business goals into actionable BD and Sales strategies that deliver growth. Specializing in BPO, I drive scalable revenue through optimized sales pipelines, streamlined processes, and high-performing teams. Whether launching startups, revamping operations, or expanding markets, I build frameworks that enhance efficiency and profitability.📈 How I Add Value:My expertise spans solution selling and delivery management in CCAAS, BPAAS, and SAAS. I’ve led market expansions, refined sales cycles, and integrated disruptive technologies to stay ahead of the curve. My strategies target high-growth sectors while ensuring lasting client engagement and satisfaction.🎯 Key Expertise:BD Strategy: Crafting high-impact approaches aligned with market trends and customer needs.Sales Excellence: Implementing techniques that convert leads into loyal, high-value clients.Presales Mastery: Tailoring solutions that align perfectly with client objectives.Process Optimization: Enhancing productivity, quality, and cost-efficiency.Market Penetration: Unlocking untapped opportunities for exponential growth.Leadership: Building agile, customer-focused teams driven by performance.🔑 My Approach:In the fast-paced BPO landscape, agility is crucial. My hands-on, data-driven approach blends strategic foresight with tactical execution. I excel in building strong relationships, fostering collaboration, and aligning business goals with customer needs for sustainable success.💡 Why Work With Me?If you’re looking for a BD and Sales strategist passionate about BPO growth, let’s connect. I thrive on challenges like market expansion, complex sales, and creating solutions that offer a competitive edge. Let’s transform potential into performance—together.🔗#BDStrategy #SalesLeadership #SolutionSelling #ProcessInnovation #MarketExpansion #BPOGrowth #DeliveryExcellence #BPOSales #CustomerEngagement #GrowthHacker

Ashis Sarkar's Current Company Details
SOLUTIONS FROM ASHIS (SFA)

Solutions From Ashis (Sfa)

CRM | CX | Leading CCAAS and BPO Business Development Expert | Business Owner
Ashis Sarkar Work Experience Details
  • Solutions From Ashis (Sfa)
    Business Owner
    Solutions From Ashis (Sfa) Jan 2013 - Present
    Gurugram, Haryana, India
    CCAAS, BUSINESS DEVELOPMENT & OUTSOURCING, IMPEX, VOCAL FOR LOCAL MANUFACTURING & SALES, INFLUENCER MARKETING
  • Ebixcash Global Services Pvt Ltd
    Avp Sales
    Ebixcash Global Services Pvt Ltd Mar 2023 - Jun 2023
    Noida, Uttar Pradesh, India
  • Hartron Communications
    Director Domestic Businesses
    Hartron Communications Aug 2020 - Jun 2022
    Gurugram, Haryana, India
    Whole time Director for Domestic BPO account
  • Hartron Communications
    Senior Manager Businesses Development
    Hartron Communications Sep 2018 - Jul 2020
    Gurugram, Haryana, India
  • Hartron Communications
    Manager Businesses Development
    Hartron Communications Dec 2012 - Aug 2018
    Gurugram, Haryana, India
    Domestic Call Centre, Sourcing business, long term projects
  • Kochar Infotech (P) Ltd
    Manager Opeartions
    Kochar Infotech (P) Ltd Feb 2011 - Nov 2012
    Planning Manpower basis the volumes projected ( NHT batches for backfill or ram-up), monitoring overall performance of the account in terms of revenue targets, taking active participation in Qualitative and training aspect of the accounts, handling all clients/partners, P&L Tracking, Developing KRA for DR's
  • Aegis Bpo
    Am Ops
    Aegis Bpo Aug 2010 - Jan 2011
    Kolkata
    Manage a team of 9 TL with Docomo121 ops for BROB/KOL. Team strength of 150+ associates. Manage SL/AL/AHT/ on a day to day basis. Improve on the External Audit Scores/ C-SAT Scores. Maintain Attrition and Shrinkage. Added responsibility of manpower management wrt to forecast/ entire rostering of agents/TL. Coordinating with training/quality
  • Firstsource Solutions
    Asst Manager Operations
    Firstsource Solutions Sep 2008 - Jul 2010
    Managing day to day SLA, Shrinkage, RTA/ MIS, Meeting Internal/External Quality Targets along with the C-Sat Surveys. Maintaining MTD AHT Target. Using EE tools to retains employees, working hand i n hand with the Training and Quality dept for better cst service
  • Htmt Global, Durgapur
    Asst Manager Operations
    Htmt Global, Durgapur 2007 - 2008
    Durgapur
    Manage a team of 9 TL with Airtel 121 ops for Bengal/Bihar. Team strength of 150+ associates. Manage SL/AL/AHT/ on a day to day basis. Improve on the CELTYCS External Audit Scores/ ICE Scores. Maintain Attrition and Shrinkage
  • Igate Global Solutions
    Sr. Csa
    Igate Global Solutions Feb 2006 - May 2007
    Noida
    Taking inbound calls from US cst on their mortgage property. Champion collecter of delinquent accounts for Option One Mortgage(a non prime lending Mortgage Company,US/ Part of FNTS Group) on 90+ accounts.
  • Exl Services Ltd
    Csa
    Exl Services Ltd Feb 2005 - Feb 2006
    Noida Area, India
    To maintain AHT and give resolution to customer query and complaints, escalation if required, maintain call quality of min 95% and above. Compliance of Login Time, Zero absenteeism, Sched Adherence, Escalations and Call Back Requests Adherence, 100% attendance in training and other process/product and skill development prog.To follow the SOD and Vision of the company. Maintain data/information security as per company rules. Motivation to entire team, theme weeks/ fun activities, performance improvement prog for agents and TL’s
  • Tata Mcgraw-Hill Publishing Company Limited
    Educational Representative
    Tata Mcgraw-Hill Publishing Company Limited Nov 2002 - Mar 2004
    Patna Area, India
    Achieve Sales Target and logistics management. Cover the given sales territory as per the month planned schedule and generate business as per projection of sales. Try and complete every probable source of business in the territory in terms of schools, colleges, coaching centre’s , doctors, engineers, architects, CA’S, libraries. Compliance of Sched Adherence of office time and field activity as per given tour plan and daily activity chart Maintain Daily MIS of sales and field activity. Ensure order placement and on time delivery to all retail outlets and other vendors such as dealers and distributorsMeet professional and amateur authors to collect manuscript on upcoming areas of education and ensure timely release of those books to capture the market and be a market leader for that segment. Ensure all monetary benefits for the authors through proper MIS with the Admin dept and Zonal head Be a part of the a university team of professors for framing syllabus in all fields and to ensure that the entire student fraternity is benefited by the most current and updated syllabi. Maintain data/information security as per company rules.
  • Ethicon Endo-Surgery, Inc.
    Medical Representative
    Ethicon Endo-Surgery, Inc. Aug 1998 - Sep 2002
    Aurangabad, Maharashtra, India
    Worked as Medical Representative under a super dealer (NISCO, Aurangabad) in Aurangabad, catering to sales of Ethicon Endosurgery ( a sister concern of Jhonson & Jhonson) medical equipments in the hospitals, nursing homes, OPD etc

Ashis Sarkar Skills

Leadership Bpo Rca Screening Employee Engagement Human Resources Personnel Management P&l Accountability Call Center Business Process Outsourcing Soft Skills 7qc Start Ups Wfm Recruitment Training Customer Satisfaction Business Development Telecommunications Process Excellence Vendor Management Team Management Finance Client Co Ordination Client Representation Customer Relationship Management Quality Assurance Talent Acquisition Workforce Management Offshoring Operations Management Business Continuity Contact Centers Managed Services Program Management New Business Development Quantitative Analytics Management Information Systems Training Sla Project Planning Management Service Level Agreements Facilities Management Kaizen Outsourcing Business Process Mapping Mis Transition Management Ops Call Centers Service Delivery Voice And Accent Recruiting Crm Analysis Performance Management

Ashis Sarkar Education Details

Frequently Asked Questions about Ashis Sarkar

What company does Ashis Sarkar work for?

Ashis Sarkar works for Solutions From Ashis (Sfa)

What is Ashis Sarkar's role at the current company?

Ashis Sarkar's current role is CRM | CX | Leading CCAAS and BPO Business Development Expert | Business Owner.

What is Ashis Sarkar's email address?

Ashis Sarkar's email address is as****@****rce.com

What schools did Ashis Sarkar attend?

Ashis Sarkar attended Doctor Babasaheb Ambedkar Marathwada University, Bidhan Chandra Institution, Durgapur, Durgapur Avb High School, St Xavier's School Durgapur.

What are some of Ashis Sarkar's interests?

Ashis Sarkar has interest in Social Services, Children, Domestic Bpo And Its Current Growth, Civil Rights And Social Action, Education, Environment, Ites Industry, Science And Technology, Human Rights, Animal Welfare.

What skills is Ashis Sarkar known for?

Ashis Sarkar has skills like Leadership, Bpo, Rca, Screening, Employee Engagement, Human Resources, Personnel Management, P&l Accountability, Call Center, Business Process Outsourcing, Soft Skills, 7qc.

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