Ashish Gautam Email & Phone Number

Cincinnati, Ohio, United States

Lead and evaluate project managers and other staff; developing and controlling deadlines, budgets and activities. Formulate, organize and monitor inter-connect projects and decide on suitable strategies and objectives. ▪ Assess program performance and aim to maximize ROI; coordinate cross-project activities; apply change, risk and resource management; prepare reports for program directors. ▪ Assume overall responsibility for the program’s people and vendors.

Salt Lake City, Utah

Communicate company directives and programs to associates and assure accurate and timely completion of all follow-up items. Leverage product management expertise to monitor overall product lifecycle process and develop customer-focused product strategies for satisfying customer needs. Conduct training and coaching sessions for project leaders to promote culture change regarding total quality mindset across production continuum. Complete project milestones and achieve set timelines through unique Agile and Scrum methodologies.▪ Offered expert advice and recommendations to testing teams on testing procedures and responses, as well as mediated with project managers and developers to direct and integrate unique testing activities.▪ Introduced innovative metrics dashboards to perform multiple test coverage, while designing and updating project manuals and technical documentation in close coordination with QA team.▪ Minimized regression automation testing time to 1.5 hours by examining overall scenario through application analysis and multiple automation tools for effective testing procedures.▪ Facilitated team in development of quality assurance (QA) processes and practices to support improved testing programs.▪ Directed 20 team members, managed assigned operations, and evaluated team performance to deliver exceptional results.

Draper, Utah, United States

Executed multiple tasks efficiently, such as formulating work plans, evaluating existing resources, and setting project timelines by liaising with offshore team. Negotiated with key stakeholders to formulate project requirements and objectives. Adapted project plans to accommodate changing objectives, specifications, and staff availability, ensuring up-to-date and effective project management.▪ Assisted project managers by identifying gaps and implementing best practices for existing and upcoming project initiatives.▪ Finalized and submitted project deliverables to clients, assuring adherence to high-quality standards.▪ Increased revenue growth by 29% to fulfill resource gaps by integrating additional resources.

Cincinnati, Ohio, United States

Maintained updated requirements traceability matrix, documenting requirement ID, type, description, and test case status for effective project tracking and documentation. Allocated specific test jobs to team members for monitoring team performance as well as enabled smooth product releases and executed multiple tests by operating with off-site teams. Gathered and shared information and findings about quality issues and vulnerabilities to suggest relevant improvements.▪ Categorized testing approaches into different modules and developed innovative scenarios for effective testing to lessen regression test case count by 70% for satisfying complete requirement coverage.▪ Mitigated multiple conflicts and obstacles in coordination with team members, building positive workplace environment and streamlining project execution.▪ Examined problems and disclosed testing metrics findings by generating defect reports to design relevant solutions.

Cincinnati, Ohio, United States

Utilized IVR genesis integration to improve experiences and resolve issues faster, as well as managed and retained onshore and offshore coordination and IVR testing team. Endorsed system performance and negotiated findings to assess test results and produce system-level reports. Documented and exhibited detailed bug reports about encountered anomalies in builds.▪ Led multiple tests to augment functionality and optimization processes, while controlling budget to execute tasks and projects.▪ Supervised highly complex projects and maintained coordination among multiple stakeholders and external vendors that aided in achieving seamless integration of new software across organization.

Bengaluru, Karnataka, India

Utilized IVR genesis integration to improve experiences and resolve issues faster, as well as managed and retained onshore and offshore coordination and IVR testing team. Endorsed system performance and negotiated findings to assess test results and produce system-level reports. Documented and exhibited detailed bug reports about encountered anomalies in builds.▪ Led multiple tests to augment functionality and optimization processes, while controlling budget to execute tasks and projects.▪ Supervised highly complex projects and maintained coordination among multiple stakeholders and external vendors that aided in achieving seamless integration of new software across organization.

Post Graduate Diploma, Information Technology, A

Bachelor'S Degree, Computer Science And Electronics