Ashish Bansal Email & Phone Number

Manchester, United Kingdom

- To manage the delivery of key analytical insight for regulatory projects and operational change programmes to allow senior management to deliver a highly effective, compliant and efficient business operating model.- To provide proactive analysis on the end to end operating model, making recommendations for structural improvement and procedural enhancement, whilst identifying and scrutinising trends witnessed with data-sets requiring senior management engagement and action.- To act as key stakeholder within Customer Assistance change programme, with accountability held for analytical assessment and provision of key management information across a large and diverse business model.- To create a suite of reporting using various Database/Analytical tools like Teradata, SQL, Tableau, SAS, etc. that allows analysts to spot and maximise value adding opportunities, through proactive research into any variances in operational performance and identify underlying causes.- To provide clear, concise, effective communication of performance in order to present observations and recommendations in a logical, compelling and influential manner, which will ensure stakeholders understanding and action.- To explain complex operational issues to a broad range of roles from Operational Team Managers to Directors, supported by tangible analysis of data, and an understanding of associated operational processes, and related regulations.- To determine the root cause and suggest potential solutions to a wide range of Operational challenges and issues, through a process of data-mining, analysis and validation coupled with a high-level understanding of the processes involved and likely impacts.- To work on short deadlines in order to provide timely investigation of issues using Strong decision-making skills.

Manchester, United Kingdom

- Build and continuously improve core frontline processes through Transformation initiatives to optimise KPI achievement across Community Banking and to improve knowledge, skills and capability of our frontline colleagues to continually deliver an enhanced and efficient customer experience.- Develop analytical insight to inform and influence business decision making to underpin improved performance and to identify opportunities to improve Community Banking’s core processes and operating models.- Responsible for ensuring the best engagement frameworks are in place with our Business Partners to facilitate the improvement of Community Banking core processes and the delivery of analytical insight for key Transformation stakeholders and AEs.- Support the design and development of key process improvement projects by providing key insights, stakeholder feedback and expert knowledge in the process.- Support the creation of cause and effect analysis to identify key trends and drivers of performance and use outputs to help predict and then drive improvements across Community Banking.- Effectively work with key business partners to identify, test and implement new ideas, analytical insight and processes driving improvements to the customer experience and efficiency.- Responsible for delivering tactical insight and strategic performance solutions into Community Banking both short term performance objectives and longer term capability enhancements.- Use analytical insights and innovation to create, simplify and deliver processes that will enhance the customer experience and efficiency across Community Banking channels.- Work effectively with Business Partners and change teams to ensure customer experience enhancements are of good quality and are implemented seamlessly into Channels resulting in an enhanced colleague and customer experience.

Manchester, United Kingdom

- The ability to interrogate and analyse the various data work streams.- Accurate and timely delivery of data to support business and Regulatory requirements.- Build and reconcile Regulatory Communications campaign selection in the optimal way using SQL.- Working with colleagues and areas across the organisation to enable the delivery of consistently high standards of ‘seamless’ stakeholder service and achievement of delivery targets.- Compliance with operational risk and rigour standards, in relation to protecting people, customers and organisation.- Proactively providing advice, coaching and support to less experienced colleagues to embed best practice and in support of their personal development objectives.

North-West Uk

- Involves supporting businesses & firms by providing a bespoke banking service to their employees. Enabling strong build of relationships within these businesses with the aim of retention and customer satisfaction.- Business development with aim of finding and building new relationships with businesses promoting Barclays to You Services.- Relationship Management with existing business clients to continue to provide high quality, focused service and retention and growth of customer relationships.

Masters In Business Administration (Mba), Finance, Marketing, Research Methodology, Production & Operations Mgmt, Hr, Investments

Bachelors In Business Administration (Bba), Accountancy, Economics, Quantitative Techniques, Business Management, Statistics, Law

Diploma In Computer Applications, Oracle, Visual Basic, Ms Office, Windows Server, C++, Java