Develop strategy to follow up with leads and determine new industries to pursue.Running outbound campaigns (phone calls, emails, etc.) to create sales opportunitiesBuild and maintain relationships with potential clients.Strong communication and interpersonal skills for building meaningful relationships with clients.Developing rapport with key decision makersMonitor industry news and developments to stay up-to-date on potential opportunitiesPreparing and delivering pitches and presentations to potential new clientsCommunicating with clients to understand their needs and offer solutions to their problems.Maintaining client activities in CRM.Identifying and researching opportunities that come up in new and existing markets.Work collaboratively with sales and marketing to develop and implement business development strategies.Lead negotiation with potential clients.Extensive knowledge of productivity tools and software.

• B2B, Cold calling, Nurture prospects till they become qualified leads, ascertain timelines, and identify decision- makers.• Creating a network through businesses to extend reach and build pipeline.• Establish closed-loop analytics with sales to understand how our inbound marketing activity turns into customers and convert customers.• Participate in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.• Work on salesforce and submit reports to the management

• Performed cold calling and outreach to build a sales pipeline.• It was an outbound Sales process. Presented to the clients about the company offerings• Set up appointments with interested customers according to schedule availability.• Generated minimum of 2 new leads each day• Displayed excellent sales skills and understanding of such skills.• Trained and mentored new telemarketers on best practices, communication strategies, and performance standards.• Also retained customers.• Managed Queries and complaints, ensuring optimum customer satisfaction• Regular follow-ups to win deals for the company.

• Actively listened to customers, handled concerns quickly, and escalated major issues to the supervisor.• Demonstrated respect, friendliness, and willingness to help wherever needed.• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Mentored and guided employees to foster proper completion of assigned duties.• Built strong relationships with customers through a positive attitude and attentive response.• Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.• Provided constructive criticism regarding quality assurance on collections team phone calls.• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.• Managed a team of 15 Associates.• Prepared reports and shared analysis• Based on my performance, I got promoted as a Team leader after 2 years.