Ashish Dhingra Email & Phone Number

Toronto, On, Ca

Greater Toronto And Hamilton Area, Ontario, Canada

1. Spearheaded the development of Arcana Discounts app (Shopify) from inception to delivery as the sole product manager, including preparing a business case for senior executives, defining success metrics, interviewing clients for requirements gathering, and budget planning2. Managing a team of 5 developers, assisted clients in optimizing operations through comprehensive market solution assessments, and implementation of technology into their digital stores, leading to a 20 % boost in sales

Toronto, Ontario, Canada

1. Developed digital adoption strategies under the Canada Digital Adoption Plan, improving operational efficiency by 15% for food delivery and kitchenware clients, and increasing client acquisition by 20% for a software agency 2. Collaborated with potential clients, executives, and the internal technology team to generate RFPs

Toronto, Ontario, Canada

1. Built a calendar/workflow feature, working directly with the CGO and CPO through Design, interviewing lenders and lawyers, building UX, and creating the PRDs; Translated above requirements into epics & user stories with acceptance criteria

Gurugram, Haryana, India

1. Conducted new opportunity evaluation, utilizing qualitative and quantitative data to drive decision-making to develop a new reward microservice offering direct cashback, scratch cards, or coupons of travel/food delivery partners via API integration, increasing the number of transactions on the platform by 30%2. Partnered with engineering, design, and marketing teams to develop a Fraud Management microservice, saving $10K per month on rewards distribution owning to fraudulent transactions 3. Researched Voice of Customer (VoC) and competitive landscape to define product vision, roadmap, product requirements document (PRDs), and quality and regulatory documentation

Gurgaon, India

1. Spearheaded an AWS-based asynchronous reward processing project, resulting in 80% decrease in customer inquiries and saving of $20K each month on the support team2. Added a new DTH bill payment feature on the platform through API integration with providers, increasing the engagement rate by 20 %

Gurugram, Haryana, India

A unique platform born out of necessity for providing personal trainers and fitness coaches services to manage their clients from anywhere in the world.

Hyderabad, Telangana, India

1. Received the Above and Beyond Award for leading the development of a generic 'any' type, managing a team of 5, easing project implementation for 10K customers through efficient sprint planning, backlog management and retrospectives, and tracking project performance2. Developed a Python-based test automation framework that facilitated nightly runs to detect issues early in the product lifecycle, significantly enhancing defect identification and reducing time spent on regression testing

1. Convinced leadership to automate test cases for Workforce Management product using Selenium, spearheaded the framework implementation, and trained teams, reducing manual effort by one month per quarterly release2. Developed the "Request Time Off" module for the Workforce Management product working along with the engineering manager, digitizing attendance management, and generating $5M in annual recurring revenue

Master Of Business Administration - Mba

Activities and Societies: Business Technology Management Association (BTMA)

Bachelor'S Degree, Electrical Engieering, 7.5

Activities and Societies: Electrical Engineering Students Society (EESS), Photography Club