• Preparing daily workloads for staff & co-coordinating the daily allocation of work.• Motivating the team to achieve high standards and GNR targets.• Handling new client enquiries and acting as the face of the business.• Dealing with and resolving problems and issues which arise.• Working with the sales and marketing team to drive sales forward.• Mentoring and training up junior and new staff.• Monitoring & reporting on standards & performance targets.• Arranging & chairing weekly team meetings, focusing on targets & achievements.• Implementing new initiatives.• Involved in the recruitment of new staff.• Praise team members and creates a positive working environment.• Ensuring all administrative and IT records are entered and updated correctly.• Providing prompt and accurate information on individual performance.

GNR Solution Pvt Ltd. ( 03 July 2012 to Till Date)Team Leader Duties• Preparing daily workloads for staff & co-coordinating the daily allocation of work.• Motivating the team to achieve high standards and GNR targets.• Handling new client enquiries and acting as the face of the business.• Dealing with and resolving problems and issues which arise.• Working with the sales and marketing team to drive sales forward.• Mentoring and training up junior and new staff.• Monitoring & reporting on standards & performance targets.• Arranging & chairing weekly team meetings, focusing on targets & achievements.• Implementing new initiatives.• Involved in the recruitment of new staff.• Praise team members and creates a positive working environment.• Ensuring all administrative and IT records are entered and updated correctly.• Providing prompt and accurate information on individual performance.