Ashish Khurana Email and Phone Number

- Established Customer Success Framework that includes processes around Project Governance and Risk Management etc. in all business units.- In charge of delivery excellence, ensuring role clarity & accountability across all delivery managers and client success directors.- Deliver consistency, transparency, and real-time insights to stakeholders via a centralized interactive Account & Project Delivery Dashboard, encompassing KPIs like C-Sat, Schedule, Budget, Resources, and Risks.

- Responsible for delivering multiple programs and projects related to the development & maintenance of mobile apps, cloud-native web, application modernization services, enterprise systems, and data mgmt. & reporting.- Developed relationships with client stakeholders in the US, Europe, LATAM and India. Involved in strategic roadmap development, scope & design analysis, system integration, and quality & release management.- Led cross-functional delivery teams. Fostered innovation and promoted collaboration. Effectively delegated responsibilities by a clear RACI matrix, measured team performance, and organized skill training.- Responsible for workforce planning, sizing & budgeting, performance reviews, salary increments & bonuses. Coordinated monthly account reviews on revenue forecasts, growth plans, budgets, and employee turnover.- Led digital initiatives for Employee Performance Feedback & Recognition App, Recruitment Automation solution, Business Reports, Project Service Automation (PSA), and Central Inventory of Employee Skills data.

As a core team member started the offshore delivery center. Partnered with HR & Finance to design the organization strategy, policies, and processes.Managed global delivery. Project engagements involve digital strategy, user experience & design, mobile & web application development, integration with enterprise CRM and CMS systems, data analytics, cloud-hosted services, and QA verification using tools and automation. Facilitated collaborative partnerships, led cross-functional and cross-divisional teams in a matrix organization.

Overall responsibility as a Delivery Lead. Responsible for the delivery unit projects, people, and operational aspects. Ensured positive and productive relationships with customers. Ensured that delivery teams maintain a high level of competence and productivity. Analyzed delivery issues and provided direction & guidance, as needed. Multiple project deliveries and engagements managed.

As a Program Manager: Delivery responsible for projects and services extended to the leading medical equipment manufacturer in the area of diagnostic imaging.• Managed multiple projects of Application Development and Maintenance.• Complete responsibility for people in the team, budget and schedule of the projects.• Focused on onsite-offshore delivery coordination and smooth execution of engagement.• Ensured Quality Conformance to CMMi/ ISO standards, as committed to the customer.As a Subject Matter Expert: Worked in the area of Imaging and Visualization for Desktops and Mobile Devices• Provided domain and technical expertise as a consulting service to customers.• Helped customers in defining and designing next generation imaging products.• Contributed in Pre-sales, Sales enablement and providing inputs for the proposals

Worked on the consumer imaging product applications.• Conducted workshops with product-line managers during Requirement Gathering phase• Responsible for technology evaluation, design architecture and the integration of components.• Provided inputs to module-leads in low level component designs.• Responsible for Build and Release Management• Responsible for Continuous Integration• Responsible for Configuration Management• Conducted various training on OOAD, Design Patterns, Secure Coding, QA Reviews, Unit test frameworks

Worked for US based Corporate Research Lab in Medical Imaging• Designed and developed medical imaging product modules, involving 2D/3D geometry & volume visualization, hardware accelerated rendering, and remote data imaging solutions.• Designed and developed plug-in framework and toolkits for R&D.• Responsible for Configuration Mgmt, Build and Release activities.

Worked on reservoir modeling & simulation software project in E&P space• Developed a rendering engine to interpret 3D-grid data and generate 2D static models. • Developed algorithms for Adaptive Meshing techniques.• Designed, developed and executed Unit Tests and Integration Tests.• Developed and deployed Automated Build and Regression Testing framework.• Responsible for Configuration Management.Worked on seismic data interpretation & visualization product in E&P space• Designed and developed Surface (horizons/ faults) Rendering modules.• Developed complete User Interface of the application.• Developed and executed Unit Tests and Integration Tests.