Ashish Kamat Email & Phone Number

Toronto, ON, CA

CA

• Serve as the primary point of contact to portfolio clients including professors and IT teams providing routine problem solving, understanding client usage goals and needs to optimize user experience, and understanding.
• Grew client portfolio by delivering high-touch client engagement leading to the generation of$2M+ new business in 2023 by upselling existing clients, receiving referrals from satisfied clients, surveying, and running.
• Grew client portfolio by delivering high-touch client engagement leading to the generation of$2M+ new business in 2023 by upselling existing clients, receiving referrals from satisfied clients, surveying, and running.
• Collaborate and contribute to joint marketing and sales strategies with Internal partners by analyzing qualitative and quantitative client data that led to a 45% increase in lead generation and engagement. \
• Communicate partner needs and insights biweekly to the marketing and project management teams to maintain timely and reliable client engagement, provide timely market analysis, and offer creative approaches to targeted.
• Present client user experience feedback to the product and customer success teams to identify and rectify bugs resulting in a 20% increase in client satisfaction and a 25% boost in operational efficiency.

Woodstock, Ontario, Canada

• Developed and implemented creative upselling, cross-selling, and renewals sales strategies to secure business with over 200 accounts consisting of Small and Medium business clients.
• Trained several new Account Managers with Execulink’s sales process.
• Achieved 70% of target by Q2 in the first year by engaging with present clients and understanding their business needs.
• Accurately maintained forecasts established customer touchpoints.
• Developed detailed understanding of all… Show more
• Developed detailed understanding of all aspects of the contracts including SOW Quality Management Plan and SLA.

Woodstock, Ontario, Canada

• Maintained KPI at 87% and above by referring customers to sales, troubleshooting customer issues within the deadline, and following up periodically with the customer.
• Helped with customer onboarding and follow-up with customer needs.
• Awarded “Top Agent” award multiple times for achieving my targets.
• Work with Agile Methodology to resolve project issues.
• Constantly create and improve solutions offered to customers.
• Developed and maintained an internal database for… Show more

• Succeeded in upselling and cross-selling mobile phones, accessories, and warranties to customers which accounted for a 30% increase in customer retention in store. Developed internal methodologies for training new hires.
• Helped build a customer database in Salesforce for upselling.
• Reconnected with customers to maximize customer satisfaction and generate sales.

Mumbai, Maharashtra, India

• Quality Kiosk provides testing as a service and other Robotic automation.
• Collaborated with cross-functional teams to streamline processes and deliver impactful insights.Celebrated with the coding team and end user to provide real-time feedback on the application errors and bugs improving.
• Assisted in project management activities, defining scope, milestones, and timelines.
• Proactively proposed innovative solutions aligned with company objectives.

Post Graduate Diploma, Project Management

Activities and Societies: • Learned about various key elements for managing and operating a project. • Learned about initiating, planning.

Post Graduate Diploma, Wireless Network Infrastructure, A

Activities and Societies: • Learned about various RF technologies and how to implement them in an industrial infrastructure. • Actively.

Bachelor'S Degree, Electrical, Electronics And Communications Engineering, 84

Activities and Societies: Active member of IEEE committee, Member of marketing committee in ALEGRIA ( inter college festival)