 Team player, Maintaining, and supporting new network. Analyzing existing technological environment, including hardware, software, operations and transaction volumes to identify efficiencies. Providing end user support and network administration services. Local Area Network (LAN), Wide Area Network (WAN) Protocols and Configuration. Troubleshooting in the Local Area Network, Computer Network and management (LAN & WAN). Troubleshooting in the Local Area Network, Wireless repeating, Port forwarding. Basic router configuration and troubleshooting, switch configuration and troubleshooting, Configuration of static and dynamic routing, knowledge of Routing and Routing Protocols, Virtual LANs, and IP addressing and subnetting. Escalating local issues to Local Operations Centers & Coordination with IP-NOC, Access Team, etc. for the same.  Coordinating & providing technical support to the customers for their problems relating to IP and LAN connectivity. Coordinated Activities, Operations, and Scheduling of Planned Maintenance. Analyzes repeat complaints and takes proactive measures to reduce the number of trouble tickets. Act as a bridge between the client(Netgear & Bell Canada) and the organization (Tech Mahindra) as a SPOC (Single Point of Contact).

 Team player. Create LAN, WAN, MAN and physical component, IP addressing and subnetting. Analyzing existing technological environment, including hardware, software, operations and transaction volumes to identify efficiencies, Providing end user support and network administration services. Local Area Network (LAN) Protocols and Configuration. Wide Area Network (WAN) Protocols and Configuration. Troubleshooting in the Local Area Network. Basic router configuration and troubleshooting, Configuration of static and dynamic routing, knowledge of Routing and Routing Protocols, Virtual LANs, and IP addressing and subnetting. Escalating local issues to Local Operations Centers & Coordination with Access Team, etc. for the same.  Coordinating & providing technical support to the customers for their problems relating to IP and LAN connectivity. Coordinated Activities, Operations, and Scheduling of Planned Maintenance. Analyzes repeat complaints and takes proactive measures to reduce the number of trouble tickets.