 Ensuring employee morale and motivation Ensure proper visual merchandising at store and cash counters. Ensure proper Product training for the team members. Coordinating internally with distribution centre regarding availability of stocks. Responsible to achieving & exceeding sales target of particular section or store. Maintaining high level of customer service standards and customer satisfaction. Ensure implementation of various schemes, promotions etc. Ensure proper price mention on self taker and signage’s. Track customer deliveries as per the committed schedules. Give feedback on the progress on movement of various products to category. Work towards zero stock loss / shrinkage / damage / pilferage. Ensure discipline and grooming standards among staff members. SOP Adherence. Regularly part of inventory audit team for own store and other stores too.

REVENUE GENERATION:Preparation of Budget.Achieving sales target & ensuring profitability of the store.Achieving EBIT.Implementing measures for Cost Control.OPERATIONS :Ensuring all activities during store opening & store closing.Ensuring that all Cash tills are fuctioning and minimum manual bills are prepared.Co-ordinating with IT on issues relating to cataloguing, cashiering, schemes etc.Co-ordinating with Category Management team to ensure proper running of the schemes.Oversees outsourced functions of housekeeping & Security, with a view to optimize their utilization.PEOPLE MANAGEMENT :Provide on the job training to the staff.Ensure that all employees are disciplined and adhere to the store policies.Inspect staff grooming.Develops & Maintain a motivated and enthusiastic team who would achieve and exceed targets.Boosting staff morale and developing the right attitude and team spirit in them.Maintain Discipline & Decorum.Identification of potential people for higher responsibilities.Responsible for Grooming & development of staff for future roles.Optimize employee productivity through effective communication and transparency.Minimize attrition.Ensure team get their incentives based on their targets.MARKETING :Co-ordinate with marketing department at Zonal office for implementing marketing strategies and promotions.Send Competition Benchmarking reports to Buyers.CUSTOMER SERVICE :Resolving Customer complaints.Interacting with Customers & obtaining their feedback.Monitoring activities of CSD.Addressing queries & concern of customers by being personally available to them.INVENTORY MANAGEMENT :Approve the Good receipt Note (GRN) for Croma.Co-ordinate with Warehouse In charge for stock movement both Inwards & Outward.

Responsible for achieving Top line & Bottom line of the store.Responsible for Manpower development & provide growth chart to them.Responsible for analyzing Inventory & increase Inventory turns.Responsible for BTL activities carried out in store for Increasing customer awareness.

Handling Supply chain management .Looking after Inventory Management.Responsible for maintaining good relations with existing vendor & developing new vendors.Maintaining co-ordination with Vendors & Store operation team.Plan events & promotion for new merchandise.Plan effective Merchandise distribution for stores across India.

Responsible for handling store operationsAnalyzing stock movement & forecasting stock levels.Responsible for achieving targets & make profits.