Senior Information Technology Administrator
Current• Working as IT Administrator, handling all the IT Related issues.• Working on Datto RMM and handing windows server through VMware VDI.• Experience on handing issue of different US and Australia Client through Autotask, Kaseya.• Working on Keeper Security, IT Glue for security creds.• Monitoring of windows server and their alerts.• Working on Veeam Backup and Replication on daily basis.• Responsible to test new policies, plugins, patched via Kaseya Ticket Tools, Autotask, Datto RMM.• Responsible for maintaining the O365• Sole responsible for IT Technical Support for all employees residing in different parts of world.• Providing Remote Support to the employees & clients via VDI,Team-viewer, Anydesk.• Maintaining the Sonic Wall Firewall, Fortinet.• Looking after the Licensing, Updates & Patches of all the software under use.• Working on Powershell scripting and CLI.