Ashish Kumar Email & Phone Number

Delhi, India

Delhi, India

Delhi, India

As Sr. Business Analyst from Feb’23- involved in DMS & SFA Rollout of Client (P&G Pharma Health and MR India). ▪ M&M session execution. ▪ Requirement Gathering and Analysis. ▪ Functional Requirement Document Preparation and Signoff with Client. ▪ Effort estimation preparation with TL and TAG ▪ FRD Walkthrough to QA and Dev Team. ▪ Support to Dev and QA Team ▪ Smoke test execution in UAT Environment ▪ UAT & Hyper care Support ▪ Onsite End user training and deployment support. ▪ Gap fit analysis.

Jabalpur, Madhya Pradesh, India

Deputed at Central (MP and CG) Region of P&G FMCG division for the period of Aug’20 to July’22. ▪ Data import of last 1 year from their tools and software and export into DMS (LEAP). ▪ Provide the training to create the persona wise credentials like, distributor admit IT, IDSS at branch and branch hub, branch logistic admin. ▪ Provide the training to bulk sales team and business team of the SFA application with example and demo. ▪ Prepare the FAT environment to show the live demo and check the how invoice print format and schemes along with price with tax w/o tax are same as per their legacy system. ▪ Travel in same state from one city to another city for the FAT environment setup and training materials. ▪ Analys and find the issues during historical transactional data export to live environment. ▪ Prepare the one time master data in live environment like, warehouse creation, supervisor etc. post get the data from P&G and prepare the same in our upload utility templates to upload the master data and check if any issues like duplicates, invalid fields etc to correct and reupload until system get ready to go live. ▪ Delta migration between legacy system transaction to live DMS and generate the live invoice with serial number 1 for all master transaction like, invoice, return, credit, debit note etc. ▪ I’ve received the appreciation email from P&G head over email to complete the CG state (total 26 branches) in covid-19 from hotels and provided the training and master data ready from remotely as per scheduled. ▪ Move to different project for 3 months for Bimbo MT, period from Apr’20 to Aug’20.

Gurugram, Haryana, India

Deputed at North Region of Client Glaxo Smith Kline Pharmaceuticals for the period of Aug'16 to Nov'19 ▪ Received appreciation over email from GSK client and latter from Ivy to successful completion of OYD implementation beyond my regular call of duty. ▪ Interacting with Client regarding their day to day Business requirement, once received the request, communicate with technical team for feasibility, if their requirement is feasible then take approval from client to execute the task once received the approval then coordinate with our team and delivered the same as earliest as possible. ▪ Handling Mobile Device Management (MDM) Portal as Admin user which involves below mentioned task, Salesforce Application of XSR. Define Process Parameter in portal against which sales team wants to track the achievement of XSR. Account release if it gets locked due to multiple attempts with wrong credential. New user creation, User replacement, New Distributor mapping, Distributor swapping, Target unfreeze. Outlet Transfer from one to another Distributor, Apk and Interdbsync version mapping. Prepare different kind of reports such as HHT usage, KBC Payout, Interdbsync, Effective coverage, I-store. Publish Target upload status. SUBD Reports Trends (RU, EC, TLS, Sale value, Man-days, PC) based on their Last six-month data. RSD Reports Trends (RU, EC, TLS, Sale value, Man days, PC) based on their Last six-month data. Prepare DB wise XSR count report where we have installed the application and share it with HO on quarter basis as an Application rental charges ▪ Resolve all the queries raised by different level (TSE/ASE/ASM/BSM) of Client as per timeline ▪ specified in SLA with the help of Team. Provide Technical support to end user (Distributor) in case of Data not uploaded, Interdbsync, Analytics not showing in Tab, Setup Installation at DB system, New Tab activation. Analyze the issues which comes on daily basis and fixed them with the help of our L1 and L2.

Gurugram, Haryana, India

Deputed at North Region of Client S C Johnson for the period of Dec’14 to Aug’16.▪ Responsible for SFA and DMS implementation and training for North Region▪ MIS Reporting▪ Retail Scheme define at MDM (Mobile Device management) Portal so that the same can be visiblein HHT.▪ L1 Support for Client▪ CR in Existing application from Client End.▪ ITSM-JIRA & SNOW portal use for creating follow up and tracking the Tickets status.

Delhi, India

Deputed at North (Delhi NCR, Jaipur) and East (West Bengal and Bihar) Region of Phillips Trade division (tubes and bulbs products etc) for the period of Oct’12 to Feb’13.▪ Deputed at North (UP and UK) and Guwahati East region of Dabur for the period of Feb’13 to May’13 to complete the PDA upgradations and installation.▪ Deputed again at North (Delhi NCR) of Phillips POS (point of sales products like decorative and heavy Phillips products) for the period of May’13 to Dec’14 to complete the seller PDA installation and DMS.▪ SFA (Motorola device) .cab installation and cloud based DMS portal readiness with persona wise credentials for the sites in live environment.▪ Collect the raw data and align in our upload template to bulk upload in live DMS and fetch the data into mobile device like sales person, routes, retailer master, opening stock, AR balance etc.▪ Provide the training with examples to the clients sales and billing team in UAT environments and provide the FAT credentials also to do the dummy transaction post training done.▪ Coordinate with backend team (Dev and L2) to cross verify the uploaded product price and schemes are match with the current legacy systems.▪ Import the historical data from their tools and export to in our live database to help to take return direct (SRN w/o reference or invoice) and report purpose to showcase the tax of last year post switch from legacy to DMS system.▪ This was week wise (Mon to Fri) plan to complete this all end to end training and system readiness along with site acknowledgement over documents and then move to scheduled next site.▪ Maintaining equipment and vendor details i.e., warranty, Capacity, make etc.▪ Keeping track of outages trend in our zone for equipment fault and sharing the same with O&MHead.▪ Escalation of issues to O&M Head.▪ Meeting with SME and OME Vendor and technicians to ensure the deliverables.▪ Sites visit for checking the quality of work.

Kolkata, West Bengal, India

Deputed at East (West Bengal and Bihar) Region of Hindustan Unilever for the period of Apr’05 to Dec’05.▪ Deputed at West region of Marico Ltd, Godrej Sara Lee Ltd. and L’Oreal for the period of Jan’06 to Apr’06 to complete the stand alone stocky DMS installation.▪ Installation stand alone based stocky ERP software and readiness with persona wise credentials for the sites in live environment.▪ Collect the raw data and align in our upload template to bulk upload etc.▪ Provide the training with examples to the clients sales and billing team in UAT environments and provide the FAT credentials also to do the dummy transaction post training done.▪ Sites visit for any new file upgradations.

Sasaram Tehsil, Bihar, India

Deputed at East (Sasaram, Bihar) Region of NIIT Sasaram center of Feb’04 to Feb’05 as a Computer Lab Assistant.▪ MS office like MS word, Power point, Excel and Windows XP, 1998 format / installation. ▪ Providing the lab practical work session to the students post theoretical lectures.▪ As a lab instructor, providing PLT (programming Logic and Technique), Core Java, C and C++ practical sessions

Master Of Technology - Mtech, Computer Software Engineering

Bachelor Of Computer Applications, Computer Software Engineering

Master Of Technology - Mtech