Ashish Kumar Email & Phone Number

New Delhi, Delhi, India

New Delhi Area, India

•Created a new dimension to business intelligence through Geospatial Analysis and local intelligence with Geographic Information System (GIS).•Managed multidisciplinary teams for collection, storage of geographical data of company and local assets for operational analysis and future planning for projects.•Enabled quick response from all teams for routine operation and maintenance via GIS based Asset Management.•Implemented GIS based Outage Management System in the Gas… Show more •Created a new dimension to business intelligence through Geospatial Analysis and local intelligence with Geographic Information System (GIS).•Managed multidisciplinary teams for collection, storage of geographical data of company and local assets for operational analysis and future planning for projects.•Enabled quick response from all teams for routine operation and maintenance via GIS based Asset Management.•Implemented GIS based Outage Management System in the Gas utility network for seamleass communication for any outage in he system with the management and the end impacted customer.•Implemented Field Mobility Application through digital tranformation of the complete projects activity of customer acquistion, project installation, gas commissioning & Vendor Billing via multi level approvals.•Strengthened stakeholder relation by devising and implementing a common operating platform for regulatory compliances and bridging the gap between onsite and offsite personnel. Show less

New Delhi, Delhi, India

-Operations & Analytics.•Significantly reduced gas loss to 1.2 % from 4.3 % through optimization in the network pressure, calibration of metering units and standardiazing the capacity of metering skids.•implemented separate metering for industrial areas to study consumption pattern and arrest unmetered gas in downstream•Benchmarked operational process and implemented ORM framework speeding implementation of new company policies for regulatory compliances-Customer Service… Show more -Operations & Analytics.•Significantly reduced gas loss to 1.2 % from 4.3 % through optimization in the network pressure, calibration of metering units and standardiazing the capacity of metering skids.•implemented separate metering for industrial areas to study consumption pattern and arrest unmetered gas in downstream•Benchmarked operational process and implemented ORM framework speeding implementation of new company policies for regulatory compliances-Customer Service ,Resource Management and Asset Integrity.•Advocated high service delivery standards for complaints handling of 98,000 customers within defined TAT.•Administered, Trained and Scheduled more than 100 men (TPI, Engineers, DEO, Technicians) for continuous improvement in operations of customer service•Ensured optimum amount of stock in store to meet customer needs and reconciliation for same•Ensured HSE, Statutory & Regulatory Compliances in accordance to ISO parameters and planned maintenance.-Planning and Execution•Prepared and executed “Network expansion plan”, “Registration plan” and developed a prompt and efficient customer grievance redressal system for New Customer Acquisition.•Streamlined process and procedures in engineering including vendor management, inventory/logistics and billing.•Contributed to the tender process for project management specific aspects. Show less