Managed business operations and sales to acquire new clients and support existing ones in implementing Fully360 digital platform in the IT sector.whether it involved staff optimization, application creation, web management, or digital marketing.Looking after P&L Statezzing, Implementation & Day2Day routine.• Successfully increased company's revenue by 25% through strategic budget planning and implementation.• Streamlined operations and reduced costs by 15% through process optimization and vendor negotiations.• Led a team of Scrum Masters, Operation and cross-functional teams in the implementation of the Fully360 digital platform.• Implemented CI/CD framework, reducing release downtime and increasing efficiency.• Transitioned teams from waterfall to agile (Scrum), enhancing productivity and responsiveness.• Managed project finance, budgeting, and legal agreements, ensuring alignment with organizational goals.• Developed automated reporting systems, utilizing tools such as JIRA to track KPIs and project metrics.• Presented monthly project reports to stakeholders, focusing on speed, quality, risks, and improvement areas.• Introduced a live interface for one-on-one sessions, boosting team engagement by 30%.

Managed marketing segments, mentored students, and executed recruitment and training programs. • Led brand awareness campaigns, captured new market segments, and cultivated strong client relationships. • Leveraged SaaS and RPA solutions for seamless operations and collaborated with government and corporate clients.

Lead and manage a high-performing team to achieve and exceed sales targets in both B2C and B2B segments.• Develop and execute comprehensive sales and marketing strategies that have resulted in [mention specific achievements, e.g., double-digit revenue growth]. Implemented the CI/CD framework for release process and moved away from single monthly release which increase the release efficiency& decrease downtime for release support.• Streamline operations and optimize processes to enhance efficiency and customer satisfaction.• Cultivate and maintain strong relationships with key clients and partners. Played a key role in expanding the customer base through effective B2B and B2C strategies.• Shared the Project monthly report with stakeholders with section like speed, quality, Risk and Improvements. • With avg quarterly revenue of 5.2 Cr • Implemented the agile and moved team from waterfall to scrum. • Finance & Budgeting of the project and also crating SOW's with legal team • Built automated reports from JIRA and generated KPI reports every sprint. • Shared the Project monthly report with stakeholders with section like speed, quality, Risk and Improvements. • Live interface for one to one doubt session which increase the engagement by 30%. • Created integrated programs for schools, collaborating with corporations and government organizations.• Oversaw operations, business development, and finance with a team of 68 employees and 3rd Party vendor teams.• Expert in identifying new market opportunities, building strong partnerships, and implementing effective sales strategies to expand business reach.• Demonstrated leadership skills in managing cross-functional teams and fostering a positive work culture that promotes collaboration, innovation, and excellence.• Extensive experience in budget management, cost optimization, and risk assessment to ensure financial stability and sustainability of the organization.

NAS AWS Migration(New Account ) ANPR associated with Indus Towers for automated RPA Integrated solution with VAHAN to sync Eway bills & Speed automated detection for Delhi-Meerut express way • Orchestrated P&L management and system integration, overseeing ISP setup, surveillance, and more. • Leveraged SaaS and RPA solutions for seamless operations and collaborated with government and corporate clients. Worked on fixed hourly pricing model for different projects & deadlines. Negotiated with clients on scope & suggested market, specific better products for better customer service exp. • Able to convert 9 Million dollar business for the company & successful deliver the increment committed deadlines Implemented effective strategies, driving revenue growth in targeted regions.

Oversaw sales and marketing teams, facilitated referrals, and executed strategies to enhance brand visibility

Managed enrolment, training, and placements, enhancing industry skills and employment prospects. Relationship Manager

Successfully sold life insurance, ULIP, and Health insurance in Delhi/NCR region.

Key Tasks HandledWorked as fpm & generated business while achieving Conceptualizing, handling and was rated the best performer from time 2 time & also stood PAN INDIA no 1.Implementing Sales strategies across the Branch.Handling joint call activities with FPM, DSM & others senior colleagues of mineTook part in generating data base & revenue for the company, while conducting the activities at residential apartments as well as Business park ( EGL, Manyata Tech Park & ITPB ) no. of MNC Companies are located & getting Buisness from them. Got promoted as DSM in March'09 & profile of team handling of 4-5 and from then onward....

Key Tasks HandledWorked as fpm & generated business while achieving Conceptualizing, handling and was rated the best performer from period of july'08 to Sep'08Was given Arjun Award for the best sales in the month of March'09 ,& stood PAN INDIA no 1.Implementing Sales strategies across the Branch.Handling joint call activities with FPM, DSM & others senior colleagues of mineTook part in generating data base & revenue for the company, while conducting the activities at residential apartments as well as Business park ( EGL, Manyata Tech Park & ITPB ) no. of MNC Companies are located & getting Buisness from them. Got promoted as DSM in March'09 & profile of team handling of 4-5 FPM.

CORE COMPETENCIESTraining & DevelopmentIdentifying training needs and preparation of training modules for conducting training programme with the help of my training & exp .Training on Soft Skills like Tele-Sales, Sales Skills, Communication Skills and Product's for the fresher.Designing & developing modules and customizing training programmes based on the training need analysis to enhance the students' skills & efficiency for the fresher . Team ManagementLeading, mentoring & monitoring the performance of the team members to ensure efficiency in process operations and meeting of individual & group targets along with getting the students placed.Recruiting the counsellor , trainers for the embedded course programs.Re designing the new type of course program which could be suitable for students also. Creating and sustaining a dynamic environment that fosters development opportunities and motivates high performance amongst Team members.Marketing / Business DevelopmentInitiating contact with potential customers for generating sales & cross selling insurance products.Identifying new streams for revenue growth & developing marketing plans to build consumer preference.Performing competitor analysis for general insurance products by keeping abreast of market trends & achieving market share metrics.Conducting product presentations & promotional activities for market development & brand visibility through cold call & activities in different areas in Bangalore , Gurgaon & Delhi . Channel ManagementIdentifying and networking with financially strong and reliable retail channel partners, resulting in deeper market penetration and improved market share. Evaluating performance & monitor channel partners related activities for deeper market penetration.Assisting the colleagues to meet their business targets .

Key Tasks HandledUsed to handle the customer's of U.K. & U.S. for their financial support in transaction , loans ,& credit card's , maintaining there financial records & assistance .