Ashish Kumar Dixit Email and Phone Number

Working with the client to discuss all technical requirements, set client expectations, and manage client involvement in analysis activitiesDevelop and execute integrated systems and testing strategies for aligned service (and common).Creatively reconciling client needs/demands with project timelines, resources, quality, and budget.Review client requirements, perform gap and/or impact analysis, and delegate appropriate data, foundation, and systems analysis in preparation for service-specific cloning and configuration; focusing on high-level and complex analysis.Flexible and adaptable to changing priorities and deadlines.Promoting a conducive environment with the other team members to achieve resultsDevelop team members by forging healthy relationships amongst teams.Coaching team on quality, technology, and client-specific aspects.Working with PTM to identify and manage unplanned work in the current iterationMentor/Coach colleagues in the team by having regular reviews of their individual development plans.Data Conversion and Interface Strategy (CIG).Creating precise technical documentation including Gap analysisIntegration of Test Execution and QualityMaintenance and up-to-date Regression Test PlansDeployment Plan Execution (for aligned service and common)Smooth transition to productionSystem abend monitoring and production cleanupIntegration with Shared Services

Handling one of the Fortune 10 Organizations for Benefits Administration of their employees.Mapping clients’ requirements and coordinating with the technical team in getting the modules developed, tested, and delivered post client sign-off.Involved into Annual Enrollment activities from start to end

Involved in ongoing weekly and daily activities like Medicare, COBRA, Direct Billing & Vendor Files etc.Worked on Service Requests from participants and other cross-functional teams related to Coverage Issues, Reinstatement, Direct Billing, Medicare Etc.Worked on the monthly HR feed received from the client end.Verification of different Personalised communication statements (PCS) for ensuring timely communication for the employees related to important activities.Designing new processes, QA measures, and implementing process improvement plans.Carried out all the necessary activities to identify, assess and control risk to ensure HIPAA compliance.

Managing team performance and providing feedbacks (Quality, Attendance etc.)Providing updates to team received from client.Maintaining reports and MIS.Preparing monthly tests for the team for clarity on the client protocols.Training new agents on process specific guidelines.

Healthcare RCM - Billing & Account Receivables