Ashish Kumar Mishra Email & Phone Number

Mumbai, Mh, In

Mumbai, Maharashtra, India

Working involved conducting induction sessions for new employees, coordinating with team members across various levels to ensure the timely submission of assessment sheets, managing logistics for training programs, conducting training sessions, performing audits as required, and maintaining a comprehensive tracker and database of trainee progress.Coordination with team members across all levels: Collaborate with mentors and mentees to monitor progress and ensure the timely submission of assessment sheets. Provide reminders and support as needed across the organisation.Induction Sessions: Conduct orientation and induction sessions for junior-level staff, introducing them into Crown vet protocols and culture.Training Program Coordination: Assist in the planning and execution of training programs, including scheduling sessions, preparing materials, and organizing resources.Conducting Training Sessions: Facilitate training sessions as required, ensuring content is delivered effectively.Logistics Management: Coordinate all logistical aspects of training programs, including room bookings, setup of training venues, and ensuring the availability of trainers, necessary equipment and materials.Audits: Conduct audits to ensure team members are following protocols and are compliant with Crown Vet standards.Tracking and Reporting: Maintain an up-to-date tracker and database of all the team members, documenting their progress, completed courses, assessment results, and any additional notes.Feedback Collection: Gather feedback from trainees and trainers post-training sessions to assess the effectiveness of the programs and identify areas for improvement.Administrative Support: Provide general administrative support to the training department, including document preparation, data entry, correspondence and coordination across all levels.

Mumbai, Maharashtra, India

Recruit, train, mentor & motivate a team of sales executives.Responsible for driving the strategic sales plans to achieve themonthly targets that are assigned.Set clear KPI’s, provide regular feedback, conduct monthly reviewmeetings and quarterly performance evaluations to ensure teamexceeds sales targets.Resolve conflicts, address performance issues, support the teamwith right set of empowerment & promote a positive workenvironment conducive to high performanceDevelop and implement sales strategies, accurate monthlyforecast, action plan to exceed the sales targets and maximizerevenue grow.Analyze market trends, competitor activities & customer feedbackto identify right set of opportunitiesEnsure 100% adherence with company policies, compliance andethical standards in all sales/purchase activitiesPrepare regular sales reports, forecasts, and analysis to trackprogress against goals and objectives.Present sales performance updates and strategicrecommendations to senior management and stakeholders

Andheri

Greeting customers when they enter store and coaching the teamto do the sameDisplaying commitment towards providing exceptional CustomerService and ensuring that Customer Satisfaction as a priorityDealing with customer service issues such as queries andcomplaints at store level and ensuring this is consistent with theteamStriving to have long lasting and fruitful relationships with each ofour customersDriving the sales of the store to meet the allotted targets byallocating the targets to the staffDeveloping a culture of high sales performance expectations, i.e.Sales LeadershipAssessing field capability and establish performance priorities atgroup levelDeveloped strong rapport with customers and created positiveimpression of business.Listened to customer needs and desires to identify andrecommend optimal products.Prioritized helping customers over completing other routine tasksin store.Used product knowledge, sales abilities and customer relationsskills to drive substantial sales increases.Volunteered for extra shifts during holidays and other busyperiods to alleviate staffing shortages

Vashi

Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets. Controlled store inventory and reviewed cash handling and operations reports. Strengthened merchandising and promotional strategies to drive customer engagement and boost sales. Cultivated customer loyalty to enhance retention by delivering outstanding service. Kept orderly and accurate accounting records by monitoring sales documentation. Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.

Mumbai Area, India

Recommended specific frames, lenses and lens coatings to suit client needs.Prepared patients for eyesight examinations by noting family medical histories, discussing vision problems and concerns and verifying insurance provider coverage.Reviewed prescriptions and patient information carefully to identify special needs.Operated POS system terminal by inputting prescription information and processing payment with accuracy and attention to detail.Placed contact lens orders by processing shipments and properly submitting invoices for payment.