Head of Talent Management, Learning & Organization Development

Headed Learning, Talent and OD for Shalby Group of Hospitals

• Developing & executing high-level strategies, made high-stakes decisions and combat mission-critical business challenges• Overcoming complex business challenges using experience-backed judgment, strong work ethics and irreproachable integrity• Creating and sustaining a dynamic environment that fosters the development opportunities and motivates the high performance amongst the team members• Assessing the learning & development needs and effectively aligning programmes and interventions with business objectives• Developing relationship with stakeholders while keeping them informed of progress and issues in order to manage expectations on all project requirements and deliverables• Facilitating towards effective designing & development of training architecture for Saffron Lifestyle • Monitoring 11 International Lifestyle Brands L & D, Talent Management and Key Organization Development Initiatives • Designing, Spreading, imbibing, Showcasing & Coaching organization Philosophy “Retailing Is Detailing”• Ensuring effective implementation & adaption of ADDIE training model for instructional designing • Working on designing & implementing Individual Induction plans across the Organization•Collaborating with partner Brands Training teams for Brand Training Initiatives o Train The Trainer across business Units o Leadership & Soft Skills Trainings for corporate Teamso Managing Mystery Audits across the Brands o Developing Training Need Analysis strategies to effectively identify Training Needs• Measuring training effectiveness using KIRK PATRIC model.

Setting up and enabling top Customer Service Training along with Call Center Operations. RoR - Reliance on Retail is also major stakeholder for end to End Training Support from Reliance Stores for Customers. Effectively Managed more than 150+ Retail Stores Training i.e New Joiner Induction, Certifications, Monthly Refresher Training Programs, Periodic Soft Skills Training Programs, Monthly LMS Quiz, OJT for effective Hand holding, Induction to Retail Area Managers.

Training & Development Intervention for Gujarat and MP - CJ Circle. Majorly categorized as Sales, Service and Retail Training for On Roll, Off Roll and Franchise Manpower.

- Responsible for New joinee Induction Program for Central Zone- Executing high level of L & D activations at Branch Level for achieving desired business results - Spread-head and mentored team of 3 ABMs, 60 Sales Managers and 500+ Life Advisors on L & D - Successfully achieved 500+ new agents licensing, help Branch managers in on boarding 60 Sales Managers- Assisted Regional L & D Head in on time new joinee Induction and Orientation as per Corporate Guidelines- Facilitated HBBP teams in Branch Managers Induction program - "MAC"