• Market Research: Conducting market research to understand the competitive landscape, identify potential target markets, and gather insights into customer needs and preferences.• Requirement Gathering: Collaborating with stakeholders, including product managers, developers, and educators, to gather and document business requirements for new features or enhancements to existing products.• Data Import and Transformation: Used Power BI to import data from various sources such as databases & spreadsheets, then cleansed, transformed, and modeled the data to make it suitable for analysis.• Process Improvement: Identifying inefficiencies in existing processes or workflows within the company and proposing solutions for streamlining operations and improving productivity.• Documentation: Creating and maintaining documentation such as user guides, training materials, and business process documentation to support internal teams and external users.• Project Coordination: Assisting with project coordination tasks such as scheduling meetings, tracking action items, and communicating updates to stakeholders to ensure projects stay on track and meet deadlines.• Cross-functional Collaboration: Collaborating with cross-functional teams including product development, marketing, sales, and customer support to ensure alignment on business goals and priorities.• Presentation and Communication: Preparing and delivering presentations to communicate findings, recommendations, and project updates to internal teams and key stakeholders.• Problem Solving: Identifying and troubleshooting issues or challenges that arise during the course of projects or daily operations, and proposing solutions to address them effectively.