INVESTIGATION TEAM:Working on Matching and Tagging of entries on Intellimatch.Creating Investigation cases on Itracs.Performing cancellation as per Swifts.Working on Inbound Swift. Exposure on app like Intellimatch, MCH, IMT, Itracs.IRCOE OVERSIGHT TEAM:Handling 4 teams of 20 members effectively.Reviewing the activities performed by JV teams (HCL & Syntel).Ensure that all activities are completed without any miss (TAT & SLA).Handling various error calls through out the week with JV and Onshore.Ensure that all Cash breaks are researched, and appropriate comments are provided.Handling various MIS reports.Ensured that all SOP’s are reviewed and documented with relevant updates. Conducting One on One performance discussions for the team members on monthly basis.Co-ordinate with Bangalore, Mumbai and Hyderabad location regarding BCP plan.Part of various SOX audits and Internal Audits.Successfully done multiple transitions from State Street Corporation to HCL State Street.J P MORGAN CHASE SERVICES INDIA PVT. LTD., BANGALORENOSTRO RECONCILIATION:Setting up new Nostro account on TLM.Investigate the unknown statements feeds received on daily basis by contacting agent bank either by sending SWIFT, Emails (or) through phone calls.Worked on stopping duplicate feeds for the accounts set up on TLM.INVESTIGATION AND CONTROL TEAM:Ensured that STP is working properly so that all possible breaks are matched off as per the match criteria.Investigated the unidentified breaks by sending SWIFT message (MT199, MT999, MT599 etc.) to agent banks.