 Improve the operational systems, processes and policies in support of organizations mission  Manage and increase the effectiveness and efficiency of Support Services Ensuing the long-term planning, including an initiative geared toward operational excellence.  Management of Budget to ensure the smooth fractioning of organization  Disbursement of checks for agency expenses Supervise and coach Plant manager/office manager on a weekly basis.  Cost analyzing on daily/weekly and monthly basis P & L analyzing on daily/weekly and monthly basis  Ensuring the proper dispatch VS order  Distributor/Customer Complaint handling  Liaison with all legal departments  Arranging the training program about ideal production and good housekeeping  Arranging the required format to keep the track of sales/FG stock / dispatch/Raw material/  Ensuring the good repo with all vendors

Sales  Taking care the Mobile Broadband and videoconferencing business  Handling direct sales at store including phones, accessory, BBC and F&B Making the projection of each vertical to achieve the monthly targets  Meting with my corporate clients to generate the business in each vertical Taking care the visual merchandising at store to keep my customer update with new schemes and offers  Handling Dealers for sale and their stocksAdministration: Facilities Maintenance (maintenance of office equipments and other assets) Ensuring the Hygiene of the store to give best ambiance to make my customer happy  Providing helpdesk facilities for office employees Repair and Maintenance. Looking after housekeeping and pantry. Preparing all MIS’s related to sales, stock and customer care. Arranging training/conferences with HO to improve sales and to discuss customer related problemsCustomer Care: Resolving customer queries, complaints & co-ordinating with other departments to resolve

 Sales Planning Customer care management. Market survey. Creation of links for new business opportunities Prepare tender quotation and contact to complete the necessary documentation. Sales Promotion. Enquiry Handling. Tapping new customers and retailing old one. Dealer and Applicator Management.