Ashish Yadav Email and Phone Number

• Developed Sales Behaviour reporting Framework in Cognos using report studio and framework manager,• Worked on migrating the complete set of retails sales and service, marketing reporting from Business Objects to Cognos.• Reporting & data support of Franchise Projects.• Integrated Sales Tracker, NSW Sales report from business area into Information Management.• Delivery of Sales Summary which is distributed to DI Executive Team.• Building of new reports in Mars eg RRT, Home Security & RMC• Stream Lined the SA/WA Reporting • Created Call monitoring data base for the underwriting teams• Created Leisure and lifestyle reports initially in BO and now in Cognos.• Delivering the Business as usual reporting continuously as per the agreed SLA• Automated manual processes and decommissioned manually produced reports.• Have been involved with testing in a lot of projects and have created test cases and test plans according to the business needs.(MBF Project & various releases)• End User Support• Testing and loading of Budgets at the start of financial year.

• Production of Business insurance reporting• Production of Health insurance reporting• Created Sales to call conversion database systems for TBC.• Documented procedures used to create various reports, • Insights into Sales Analysis• Production of Business Quality Reports.• Production & Support of Branch Performance report.

• Understanding of the General Insurance Business• Retention, learning IAG Systems, selling policies to customers• Understanding of how a call centre operates and the challenges faced.• High performer throughout.• Achievement for having the Average Handle Time below or on the target in retention.• Recognition certificate received for generating leads that were converted into a Business Insurance Sale. Up selling other business units