• Analyze, monitor and update sales/purchase plans for all products• Activate new products weekly, set mins, forecast sales and set attributes in SAP• Run the replenishment for 150 stores across Canada and US based on sales forecast, demand and demography• Compare and analyze the difference between forecast and actual results• Analyze inventory plans for assigned products• Monitor monthly inventory levels implement measures to reduce aging stock• Analyze and develop process improvements• Monthly markdowns for aging non selling inventory

● Managed and led the operations for the region by forecasting and distributing high ATV products to stores● Gathered and complied weekly cycle counts data from stores and devised strategies to avoid and minimize shrinkage● Analyzed sales trend w.r.t SKU's, Volume, ATV, returns & devising sales strategy for each month based on MOM and YOY data and consistently maintained a NPS of 90+, and a record 100% plus revenue target achievement & a 95% Audit Score.● Proactively identified and worked to implement new sales ideas, concepts, and solutions. Profiled to uncover needs and determine cross-sell opportunities.● Supported strategic planning by collaborating with various teams align business strategy with overall goals and objectives.

• Answered calls to learn and address customer needs, complaints, or other issues with products or services• Responded efficiently and accurately to callers, explaining possible solutions, and ensuring that customers feel supported and valued• Utilized software, databases, scripts, and tools

• Collaborated with business group leaders to provide analytical insight of group performance• Created KPIs and dashboards showcasing the performance of the stores that will be presented to executives on a frequent basis explaining the story around it and action plans.• Drove a business of 40M $ annually with a 15% comp growth• Participated in cross-functional initiatives to provide financial analysis, decision and business case support.• Conducted projects involving sales, pricing, marketing, packaging, category management, forecasting, promotional activities, and store roll outs• Completed promotional contracts, new item submissions, new item meeting preparation and other administrative needs• Monitored various inventory related systems to ensure accuracy of data and updates as necessary

• Managed a 20,000 sq.ft CDIT store, workforce of 60+ team members & an annual business of 15M$• Strategically planned and drove KPI's for the store, thus achieving major key parameters• Analysed data for trends and key takeaways• Devised plans to achieve and increase Revenue, Sales per square feet, Sales per employee, Gross Profit and bottom line.• Minimized shrinkage by weekly and monthly cycle counts and a close eye on SAP stock movements• Monitored and coached staff on customer interactions and sales experience

• Delivered extraordinary and lasting experiences to every customer by personalizing Bose products and services to fit their unique needs• Provided exceptional customer service during all customer interactions through need analysis and probing• Assisted the Store Manager with the implementation of Bose visual merchandising standards & promotional strategies• Participated in all store training's and certification training's to continually develop in the role.