Ashish Chawla

Ashish Chawla Email and Phone Number

Portfolio Management |Project Management |Digital Transformation |Customer Success Management |Service Delivery Manager @ Tata Consultancy Services
bombay, maharashtra, india
Ashish Chawla's Location
Greater Brisbane Area, Australia
Ashish Chawla's Contact Details

Ashish Chawla personal email

Ashish Chawla phone numbers

About Ashish Chawla

I am an experienced Agile Project Management professional, who is passionate about helping organizations successfully deliver complex Information Technology (IT) solutions for the customers, bringing technology and digital transformation, and process and operational efficiencies, improving risk and cyber security posture through complex implementation and operationalization. I deliver value to the stakeholders by resolving complex business problems by collaborating with the cross-functional teams across the organization and partners.With 19+ years’ experience across variety of industries (Banking, Insurance, Retail/Supply Chain, Energy Oil & GAS, Transport, Telecom), I have successfully delivered high value, strategically critical programs of work in a global onshore-offshore, multi-geographies model, and multi-partner (Managed Services) and complex environment. In my project deliveries, I have ensured high quality and industry-best practices and worked with various technology stacks and cross-functional agile squads (DevOps) and waterfall teams.Proficient in using Continuous Improvement/Continuously Delivery framework for outcomes leading to customer delight. Excellent skills on managing end to end Software Application Lifecycle, leading to organization growth with a very strong focus on customer advocacy.

Ashish Chawla's Current Company Details
Tata Consultancy Services

Tata Consultancy Services

View
Portfolio Management |Project Management |Digital Transformation |Customer Success Management |Service Delivery Manager
bombay, maharashtra, india
Website:
tcs.com
Employees:
408935
Ashish Chawla Work Experience Details
  • Tata Consultancy Services
    Associate Consultant
    Tata Consultancy Services Jul 2021 - Present
    Brisbane, Queensland, Australia
    I am currently servicing Arrow Energy ICT Portfolio, Project & Demand Management.My previous assignment was with Commonwealth Bank of Australia doing ICT project delivery.
  • Sita
    Senior Customer Success Specialist
    Sita Sep 2018 - Jun 2021
    Sydney, New South Wales, Australia
    International Data & Voice Network QANTAS GROUP• Maintain Quality of Service for QANTAS International Data & Voice Network• End to End Project Management for new data & voice network delivery.• Service Management Incident & Problem for International Network services. • Knowledge & Configuration Management• Change Management – responsible to meet customer defined change management guidelines.• Continuous Service Improvement – enhance productivity – quality of service. • Service Level Reporting reviews with customer on recurring schedules along with project updates.• Revenue Management – Billing Reviews along with the account team. • Escalation Management • Service Analysis - optimization to optimize costs (Aeronautical & Non-Aeronautical)• Represent SITA during operational reviews conducted by customer Service Integration domain.
  • Orange Business Services
    Project Manager
    Orange Business Services Apr 2014 - May 2018
    Gurugram, Haryana, India
  • Orange Business Services
    It Business Owner
    Orange Business Services May 2007 - Mar 2014
    Gurugram, Haryana, India
  • Orange Business Services
    Solution Delivery Manager
    Orange Business Services Sep 2005 - Apr 2007
    Gurugram, Haryana, India
  • Vertex India Pvt. Ltd
    Senior Business Associate
    Vertex India Pvt. Ltd Jan 2003 - Aug 2005
    Gurugram, Haryana, India
  • Daksh E-Services Pvt Ltd
    Customer Service Analyst (Technical)
    Daksh E-Services Pvt Ltd Jan 2002 - Dec 2002
    Gurugram, Haryana, India

Ashish Chawla Skills

Certified Scrum Master Customer Satisfaction Project Management Service Delivery Leadership Business Process Telecommunications Vendor Management Outsourcing Project Delivery Agile Methodologies Scrum Management It Service Management Itil Pre Sales Service Management Managed Services

Ashish Chawla Education Details

Frequently Asked Questions about Ashish Chawla

What company does Ashish Chawla work for?

Ashish Chawla works for Tata Consultancy Services

What is Ashish Chawla's role at the current company?

Ashish Chawla's current role is Portfolio Management |Project Management |Digital Transformation |Customer Success Management |Service Delivery Manager.

What is Ashish Chawla's email address?

Ashish Chawla's email address is as****@****hoo.com

What is Ashish Chawla's direct phone number?

Ashish Chawla's direct phone number is +120832*****

What schools did Ashish Chawla attend?

Ashish Chawla attended Delhi University, Peoplecert, Peoplecert, Project Management Training Institute (Pmti), Scrum Alliance, Koenig, Manav Sthali School - India, Coursera, Coursera.

What skills is Ashish Chawla known for?

Ashish Chawla has skills like Certified Scrum Master, Customer Satisfaction, Project Management, Service Delivery, Leadership, Business Process, Telecommunications, Vendor Management, Outsourcing, Project Delivery, Agile Methodologies, Scrum.

Who are Ashish Chawla's colleagues?

Ashish Chawla's colleagues are Madhavi Lathkar, Harshad Wagh, Hariram Tej, Madhuri Manjrekar, Sachingouda Patil, Anindya Bhattacharya, Nantha Kumar S.

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