● Familiarity with version control systems like Git for collaborative development and code management.● Skilled in troubleshooting, debugging, and optimizing web applications for performance and scalability.● Committed to staying updated with the latest web development trends and technologies to deliver innovative solutions.

● Proficient in MERN (MongoDB, Express.js, React.js, Node.js) stack development, encompassing both front-end and back-end technologies.● Skilled in building responsive and interactive web applications using modern JavaScript frameworks like React.js.● Experienced in developing RESTful APIs and integrating them with front-end interfaces for seamless user experiences.● Proficient in database management with MongoDB, including schema design, querying, and optimization.● Knowledgeable in using Express.js to create robust server-side applications and RESTful APIs for data handling.● Competent in using Node.js for server-side scripting and implementing server-side logic for web applications.● Familiarity with version control systems like Git for collaborative development and code management.● Skilled in troubleshooting, debugging, and optimizing web applications for performance and scalability.● Committed to staying updated with the latest web development trends and technologies to deliver innovative solutions.

• Conducted comprehensive keyword research to identify relevant and high-performing keywords for the website's content.• Optimize website content, meta tags, and other on-page elements to align with targeted keywords and improve search engine rankings.•Addressed technical aspects of the website, including crawl errors, XML sitemaps, website speed, and mobile-friendliness, to enhance search engine crawling and indexing.•Develop and execute link-building strategies to acquire high-quality backlinks and improve the website's authority and credibility.•Conduct regular SEO audits to assess the website's health, identify issues, and implement corrective actions.•Use tools like Google Analytics to track and analyze website performance, user behavior, and key SEO metrics.

• Provide prompt, efficient, and courteous customer support via various channels, including phone, email, and live chat.• Address customer inquiries, resolve issues, and provide information regarding products, orders, payments, and other queries.• Assist customers in placing orders, tracking shipments, and resolving order-related concerns.• Develop and maintain a thorough understanding of AJIO's product catalog, including features, specifications, and promotions.• Offer technical assistance to customers facing issues with the AJIO website, mobile app, or other digital platforms.• Facilitate the return and exchange process, ensuring customers are guided through the steps and are aware of relevant policies.• Ensure that interactions with customers adhere to AJIO's service standards and policies.• Contribute to maintaining high customer satisfaction scores.• Meet or exceed established service level agreements (SLAs) for response time, issue resolution, and customer satisfaction.