Hands-on experience in Mechanical, Engineering, Refractory Industry & Food Processing for the past 20 years. I having vast knowledge in Steel, Railways, Mining, and the Food Processing sector.Steel being a core sector and a huge capital intensive industry will always be in need of new technology upgrades and will require continuous support from different vendors in the form of quality services. Working towards making the steel industry more productive whether it is refractory, by having a better understanding of the customer needs or in a Coke Oven by introducing new technology that is environment friendly like Coke Dry cooling plant. To have a better understanding of the customer by having a technical and in-person interaction to ensure the Need/Pain are understood properly.