Ashish Jain Email & Phone Number

Beverly Hills, California, Us

St Petersburg, Florida, Us

Lead and develop a skilled an effective Data Engineering team to build and support Data pipelines solutions across the entire organization. The team is responsible for supporting and adherence to SLAs of data platform across SSIS, ADF, Snowflake and Databricks on both on-perm and Azure cloud.• Developed strong relationships with leaders in Engineering, and Product to align on architectures and standards for landing, ingesting and transforming data into the Data Platform and making data available to these groups.• Spearheaded adoption of new technology, infrastructure, and architectural patterns for teams within the Data Organization as we continue building our data stack.• Incorporated DevOps principles and agile approach with stronger collaboration between Build and Run teams to accomplish established business and technical goals.• Actively lead and participated in Agile ceremonies and worked with cross-team technical leads to review, analyze, and, when applicable, drive proposed technical solutions for projects, including automation opportunities, improving technical performance and capacity scaling.• Established a cross-functional agile teams with Production Support Data Analyst and Ops representatives for timely intake, troubleshooting, and triage of all product reporting issues.• Implemented monitoring dashboards, operational run books, and escalations and alerting templates for proactive monitoring. • Enforced development and operational standards through peer coder reviews and change management.• Lead incident reporting to include root cause analysis which involves prioritizing enhancements to reduce ongoing support; scheduling support rotations; ensuring that the ticket queues are appropriately managed; and assisting with critical outages at any time.• Cultivated instrumental partnership with Client Services Executives by diving optimal customer experience resulting in 90% reduction of client escalations.

Windsor, Berkshire, Gb

Manage Global Database, Big Data, SAS Analytics and Kafka teams focused on Enterprise data for both customer reservation and rewards/loyalty systems across modern hosting environments and cloud services in private/public and Colo platforms. Responsible for building and managing global dynamic teams on AWS, Oracle/Exadata, MS SQL, SAS and GCP Big Data platforms•Part of Global Technology 2x Transformation effort in managing vendor partnerships including develop/improve operational metrics and document/implement CSI’s and KPI’s for Managed Services.•Led automation and development efforts across operation teams embracing a more agile approach and a DevOps culture of collaboration between Development and Operation teams.•Partnered with key stakeholders to develop strong working knowledge of business functions and objectives. •Implemented architecture, dashboards, runbooks, escalations and alerts for proactive monitoring.•Enforced development and operational standards through peer code reviews and change management.•Enabled instrumentation for critical view into application performance and database metrics utilizing AppDynamics.•Directed and monitored SAS Analytics, GCP Big Data and AWS database migrations within established schedules; establish goals, performance standards and operating procedures.•Managed Big Data Operations team owning KAFKA data pipelines for replicating operational and transactional systems into GCP Big Query.•Managed global database team of engineers responsible for over 100 servers and 8 Exadata’s supporting over 500 Oracle and 200 SQL Server Databases running on Linux, Solaris, Windows. •Supported ETL pipelines processing millions of reservations for historical trending of the hotels helping in Price Optimization.•Supervised engagements with Internal and External audit teams for PCI and SOX audits, analysis, and testing of information technology security controls across data platforms.

Washington, D.C., Us

Managed Global Database team responsible for core Oracle databases and Oracle Applications environments. Managed all aspects of Oracle Infrastructure – including RAC Clusters, Databases, Oracle Applications Suite, Oracle Business Intelligence (OBIEE), App Servers (WebLogic/OAS), Data Guard. •Built and managed high performing global database team providing database administration and on-call support for more than 200 databases. •Collaborate with business and development teams in architecture design and supporting key product initiatives.•Developed and coached administrators into a highly skilled team and realized high long-term retention rate and development of valued team members.•Managed vendor relationship through technology evaluation and license procurement process. Manage and aggressively negotiate Oracle Licensing contracts.•Led engineering teams for Oracle Business Intelligence, Oracle Grid Infrastructure (RAC) and Databases upgrades.•Drive implementation of Oracle Advance Security Product for PCI compliance initiatives. •Frequent Speaker at COLLABORATE/OUAG/IOUG user group conferences•Received the “Vint Cerf Award for Excellence,” 2013

Washington, D.C., Us

Led Oracle Applications upgrades and implementation of new modules. Maintained Oracle application environments and periodic cloning of non-production environments. • Upgraded Oracle EBS from 11.5.10.2 to 12.1.3 to maintain the latest technology stack for applications and service level contracts.• Upgraded Oracle Apps databases from 10g to 11gR2 (11.2.0.1)• Led database implementation of all CRM modules to migrate from legacy CRM System (Saleslogix) and integrate customer data on Oracle Apps platform. • Installed and configured OBIEE to migrate from legacy reporting system (COGNOS).• Implemented OID/OAM/SSO/AD Integration POC with Oracle Applications 11i• Implemented Oracle ASM and OATM on Oracle Apps database to phase out file system. • Implemented RMAN for backups and recovery.

Washington, D.C., Us

Administration of high availability production databases – maintaining performance, availability, and recoverability SLAs.• Team lead for implementing 10g RAC on four node cluster Linux Cluster• Upgraded/migrated databases from 9i single instance to 10g RAC on ASM• Implemented RMAN for backups and recovery• Provided mentoring and training for junior DBA’s• Provided database performance tuning, backup/recovery, reorganizations, installations, migrations and upgrades.• Modeled/designed and generated database schema objects using Oracle Designer.• Participated in establishing Disaster Recovery Plan.• Implemented Oracle Grid Control to centrally manage all Oracle databases