Area Manager
- Led a team of 90+ direct reports, managing shift operations with a volume exceedingEXPERIENCE- Ensured seamless inbound dock operations, with a focus on maintaining Stow By Date (SBD) without delays.- Monitored, controlled, and continuously improved operational processes, KPIs, and quality metrics.- Recruited, trained, cross-trained, and retained a high-performing team, maximizing agility and performance.- Implemented multiple 5S Lean and Kaizen projects, achieving a 2.5x increase in stow rates and boosting shift productivity by 20%.- Enhanced the ergonomics of the decanting process in the receiving department, resulting in a 6% time saving per hour.- Maintained high safety standards and ensured compliance with Amazon's quality standards by conducting weekly Gemba walks with senior leadership, ensuring a secure and efficient working environment.